Busser (Guest Services Representative)
The Opportunity
Customer service is our number one priority, and the Restaurant Guest Services Representative will be responsible for upholding our high standards of excellence as you welcome our guests. You will help to ensure that our energetic, friendly, hardworking, and warm work environment flows throughout the kitchen and dining room. As a Guest Services Representative, you have the opportunity to provide an exceptional experience for every guest that walks in our door and leave them with a lasting impression.
Accountabilities
- Provide customer services to faculty, staff, students, and guests. Meet and greet guests. Provide necessary information to guests.
- Maintain the cleanliness of the facilities, equipment, and service wear.
- Assist in set-up and break-down of dining room, serving area, buffets, coffee stations, and product displays.
- Stock and maintain all supplies, food items, and utensils.
- Provide basic hot and cold food and beverage preparation service.
- Serve food and beverages to customers.
- Assemble and package food and beverage products.
- Interpret and execute directions and requests on Banquet Event Order forms.
- Provide basic audio-visual service and support.
- Open and close facilities as required.
- Aid in kitchen sanitation program. Comply with standard food handling and sanitation procedures.
- Adhere to department service standards and to all health, safety and university rules and regulations.
- Attend and participate in meetings as required.
- Report to station, ready to work at the time work assignment is scheduled to begin.
- Perform other related duties as assigned or requested.
Qualifiers
- Minimum Education: High School degree not required
- Minimum Experience: 0 – 6 months
- Minimum Field of Expertise: Demonstrated customer service experience
- Experience working in a fast paced environment
- Ability to communicate effectively in English
- Ability to lift up to 50 lbs.
What We Prefer
- PREFERRED EDUCATION: High School or equivalent
- PREFERRED EXPERIENCE: One year in high volume fast food restaurant/hotel or other food service operation.
The Trojan Family Rewards
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit https://employees.usc.edu/benefits-perks.
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