Busser-Food Runner

About the role

At Cooper’s Hawk, our Bussers and Food Runners help create memorable guest moments by keeping our restaurant clean, organized, and full of energy. From running food to resetting tables, you will be part of the team that keeps the experience moving smoothly. Every shift is an opportunity to deliver uncompromising hospitality through attention to detail, teamwork, and care for every guest and every dish.

Benefits

• Incredible Discounts:
  • 50% Dining and Carryout
  • 40% Retail Wine
  • 20% Retail and Private Events
  • Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• Company Matching 401(k) Retirement Savings Plan
• Flexible Spending Accounts — Health and Dependent Care
• Health Savings Account
• Basic Life and AD&D Insurance
• Voluntary Short-Term Disability
• Highly Competitive Pay plus Team Member Incentives & Rewards
• Pay Access before Pay Day
• Flexible Schedules
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Employee Referral Bonus Program
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Tenure Recognition and Referral Bonuses

Responsibilities

Show Up Ready: Come Prepared, stay sharp, and start strong.

• Arrive ready to create a clean and welcoming restaurant space
• Follow daily checklists and prep your area for a smooth shift

Own What You See: Take Responsibility, jump in, and do what needs to be done.

• Reset tables and bar tops quickly so every guest starts fresh
• Assist with running food, clearing dishes, and supporting the flow of service
• Pre-bus tables as necessary
• Stock and maintain clean glassware, silverware, and dishware

Stay in Sync: Communicate often, move with your team, and keep service flowing.

• Communicate with Hosts, Servers, and Bartenders to keep the dining room moving
• Help the team stay stocked and ready through each shift

Make It Personal: Be genuine, listen well, and tailor each experience.

• Greet guests with energy and keep a sharp eye on what they need
• Assist with carryout orders and help create a positive first and last impression

Add a Touch: Go beyond the expected to create memorable moments.

• Help with restocking, light cleaning, and little details that make a big difference
• Support the overall guest experience in every area of the restaurant

Requirements

• At least 18 years of age
• Experience in restaurants or hospitality preferred
• A positive attitude and a passion for people, food, and service
• Ability to stay active and engaged in a fast paced environment
• Strong teamwork and communication skills
• Ability to stand for long periods and lift up to 40 pounds
• Availability to work weekends and holidays
• Ability to read, write, and understand English

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.