Busser
P.F. Chang's · Palo Alto, CA · 2 wk ago
Manufacturing$18.7–$20.7/hrPart-time
Pay Range: $18.70 - $20.70 / hour + tips
Benefits
All team members:
- Competitive pay
- Flexible scheduling
- Paid on the job training
- Opportunities for advancement – we promote from within
- Discounted meals
- Employee referral program
- Exclusive team member discounts
- Closed on Thanksgiving and Christmas at most locations
For Qualifying Team Members:
- 401(k) retirement plan (based on hours worked)
- Medical, dental and vision insurance (based on hours worked)
- Paid sick leave (in qualifying jurisdictions)
Responsibilities
- Guide guests through their experience while taking, placing, and reviewing orders for takeout and catering.
- Understand the restaurant menu to identify different menu items for takeout and catering, guide guests on choosing menu items, and answer guests’ questions.
- Review orders with the guest (at pick-up or upon delivery) and/or with delivery driver ensuring order accuracy.
- Deliver amazing hospitality experience to guests by anticipating, delivering, and exceeding guests’ expectations.
- Clear, clean, and sanitize restaurant tables, bus dishes to kitchen dishwasher station, and reset tables as needed.
- Remove bus tubs from the bar to kitchen dishwasher station.
- Restock, clean, and maintain all restaurant stations.
- Understand restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
- Serve food or beverages for dine-in and takeout.
- Assist with catering orders, including delivery when applicable.
Requirements
- Previous experience is not required – we will train you!
- Excellent customer service skills and etiquette.
- Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system, and any other applicable system(s).
- Ability to execute proper sanitation practices and safety procedures.
- Have a current Food Handler’s Card where applicable, or we will help you obtain.
- Must be able to communicate effectively.
- Ability to multi-task in a fast-paced, team-work environment.