Busser

Pay Range: $18.42 - $20.42 / hour + tips

Benefits

We Offer For This Position

• All team members:
  • Competitive pay
  • Flexible scheduling
  • Paid on the job training
  • Opportunities for advancement – we promote from within
  • Discounted meals
  • Employee referral program
  • Exclusive team member discounts
  • Closed on Thanksgiving and Christmas at most locations
• For Qualifying Team Members:
  • 401(k) retirement plan (based on hours worked)
  • Medical, dental and vision insurance (based on hours worked)
  • Paid sick leave (in qualifying jurisdictions)

About the Role

The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, including cleaning, running food, bussing restaurant tables, and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Responsibilities

• Guide guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understand the restaurant menu to identify different menu items for takeout and catering, guide guests on choosing menu items, and answer guests’ questions.
• Review orders with the Guest (at pick-up or upon delivery) and/or with Delivery Driver to ensure order accuracy.
• Deliver an amazing hospitality experience to guests by anticipating, delivering, and exceeding guests’ expectations.
• Clear, clean, and sanitize restaurant tables, bus dishes to the kitchen dishwasher station, and reset tables as needed.
• Remove bus tubs from the bar to the kitchen dishwasher station.
• Restock, clean, and maintain all restaurant stations.
• Understand restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
• Serve food or beverages for dine-in and takeout.

Requirements

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system, and any other applicable system(s).
• Ability to execute proper sanitation practices and safety procedures.
• Have a current Food Handler’s Card where applicable, or we will help you obtain one.
• Must be able to communicate effectively.
• Ability to multi-task in a fast-paced, team-work environment.

Why Work For Us

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.