Business Unit Manager

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment, and the growth of our people. When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods.

About the role

The Business Unit Manager is responsible for managing, leading, and ensuring profitability of all aspects of the business units’ profit and loss statements (P/L). This position will develop and implement sound business strategies to drive profitable revenue growth and margin improvement.

Responsibilities

• Creates and owns the annual regional P&L: GP budget, headcount model, organizational design across five functions, strategies by service line and vertical, and end-of-year projections.
• Publishes monthly GP results (new + retained + growth) versus budget with clear variance drivers.
• Owns the weekly and monthly scoreboard that drives all decisions—pipeline status, retention cohorts, margin performance, commission payouts, staffing gaps, and strategic progress to Senior Management.
• Establishes and enforces margin floors by service line and approves every below-floor deal with documented business case and recovery plan. Ensures new-business average deal margins remain healthy and protects the spread across the entire portfolio.
• Owns the account retention target by conducting regular account-health reviews with the AM Team Lead, activating recovery plans on at-risk accounts, and monitoring cohort-level churn and margin erosion. Protects the recurring revenue annuity that funds the entire organization.
• Partners with the Sales manager to set quotas, manage pipeline discipline, review attainment, coach significant deals, and ensure win-rate targets are met. Governs all sales commissions, approves exceptions, and enforces clawback policies to maintain plan integrity.
• Orchestrates the seamless transition of new customers from Sales to Account Management, including service setup, initial delivery validation, and go-live issue resolution. Serves as the primary integrator across all five functions to ensure they work as one cohesive unit.
• Ensures adequate vendor coverage across service lines and territories, manages vendor performance through regular scorecard review, identifies cost-reduction opportunities, and monitors vendor compliance and service redundancy.
• Recruits and develops the leadership team across all five functions, conducts regular performance reviews, identifies promotion-ready talent, manages underperformance, and builds succession plans to ensure organizational continuity.
• Owns compliance with regulated-waste requirements, ensures every deal follows the competitive-bidding process, and certifies contract hygiene and insurance adequacy.
• Performs other duties as assigned.

Supervisory Responsibility

• This position will manage 1-10 employees and oversee other managers.

Requirements

• Minimum 5 years of prior management experience.
• Minimum 2 years of experience working with and analyzing profit and loss statements.
• Experience in developing and executing business strategies.
• Bachelor’s Degree in Business, Marketing, Sales, or related field required; Master’s Degree preferred.

Skills

• Strong leadership skills with the ability to delegate and follow up on activities.
• Ability to initiate action and produce strong results.
• Professional communication and presentation skills.
• Ability to gain commitment from team members.
• Organized with good time management skills.
• Proven analytical and problem-solving skills with strategic thinking for the customer and company.
• Computer proficiency in Windows and Microsoft applications.
• Self-motivated and able to motivate others to meet or exceed goals.

Benefits

• Competitive pay.
• Comprehensive benefits, including health, dental, and vision insurance.
• Matching 401(k).
• Life insurance.
• Paid vacation.

Physical Requirements

• Rarely lifting/carrying/pushing/pulling a maximum of 35 lbs.
• Frequently working inside.
• Rarely working outside in changing temperatures, wet/humid conditions.
• Rarely working in areas of dust, odors, mist, gases, and other airborne matter.
• Frequently sitting.
• Occasionally standing/walking.

Additional Working Conditions

• Ability to travel between offices as required.
• Legally eligible to work in the United States.
• Valid driver’s license (if applicable).
• Must successfully complete pre-employment testing.
• Must be able to read and speak the English language.