Business Unit Manager

Job Description

Manage the service delivery of 80+ team on day-to-day basis, within defined budgets and in accordance with relevant Service Level Agreements and quality standards
Ensure process compliance with Group Business Process Model
Ensure processes and operating procedures are clearly defined, documented and up-to-date
Monitor the performance of staff against agreed objectives, taking improvement actions where appropriate
Design and implement continuous improvement culture within the Department to realize business objectives and deliver cost efficient and effective process
Implement internal control framework for processes in scope
Provide Senior Management with regular performance reports
Be "face to the customer" and manage relations with European Eurofins entities
Create friendly working environment which will attract and retain Talents
Support the Transition projects

Qualifications

• Minimum 2 years of relevant experience in managing large teams, preferably in BPO/SSC environment
• Strong financial domain knowledge (PtP, OtC or General Accounting and Reporting)
• Experience in managing performance against Service Level Agreements
• Experience in managing relation with customers (internal or external)
• Openness for changes
• Ability to work and adopt to dynamic environment
• Master Degree in Business/Finance/Accounting or equivalent
• Fluent English (written and spoken)
• High level of energy, drive and passion
• Strong stakeholder management and presentation skills

Additional Information

• We offer:
• Unique opportunity to take play key role in establishing and growing new SSC
• Becoming part of Eurofins SSC Leadership Team
• Independency in team building and shaping the processes
• International experience
• Meaningful work towards process excellence
• Support in growth and development within organization
• Open communication
• Attractive remuneration and bonus package
• Medical care
• Access to Multicafeteria Benefit system

Evolution

• In a fast growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility)
• Eurofins offers international opportunities to strong performers