BUSINESS TAXES REPRESENTATIVE

About the role

The Business Taxes Representative (BTR) performs tax compliance work under the close supervision of the Business Taxes Administrator (BTA) I. This role involves assisting taxpayers to ensure compliance with tax laws, collecting delinquent taxes, and performing a variety of compliance and collection functions using the department’s web-based database. The incumbent handles less complex cases statewide, including active, closed, delinquent, and revoked sales and use tax accounts, and keeps the supervisor informed of complex issues.

The position may require travel up to ten percent (10%) of the time, including overnight stays. Field calls to business locations may be necessary when warranted. Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California, with hybrid schedules requiring in-office attendance a minimum number of days per week.

Responsibilities

• Review collection accounts to determine liabilities and collection actions.
• Recommend discharge for uncollectible accounts.
• Work accounts through online correspondence, telephone, and/or mail.
• Conduct field calls to business locations when necessary.
• Document all actions accurately in the department’s web-based database.
• Keep the supervisor informed of complex issues on assigned cases.

Pay

• Range A: $4,470.00 - $5,078.00 per month
• Range B: $4,610.00 - $5,496.00 per month
• Range C: $5,528.00 - $6,924.00 per month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

About the department

The California Department of Tax and Fee Administration (CDTFA) administers tax programs that account for about twenty-three percent of all state revenue, supporting essential public services. CDTFA focuses on sales and use tax, as well as special taxes and fees. The department values new employees, ideas, and creative perspectives, offering stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of impacting lives in California.

For more information, visit the CDTFA website.