BUSINESS TAXES REPRESENTATIVE

Job Description and Duties

All applicants will be considered, however SROA/Surplus candidates will be given priority.

California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.

Position is located in

Position is located in Santa Ana.

Under the close supervision of the Business Taxes Administrator (BTA) I, the Business Taxes Representative (BTR)

• Performs tax compliance work, which may include, providing assistance to taxpayers to ensure compliance with tax laws, collecting delinquent taxes, and performing a variety of compliance and collection functions utilizing the department’s web-based database, where actions taken are initiated and documented accurately.
• The incumbent is responsible for the less complex cases statewide involving active, closed, delinquent, and revoked sales and use tax accounts.
• The incumbent must keep the supervisor informed of complex issues on assigned cases.
• The incumbent reviews collection accounts to determine liabilities and collection actions and recommends discharge for uncollectible accounts.
• The accounts are worked by online correspondence, telephone, and/or mail. When necessary and warranted, field calls may be made to the business location and/or other locations.
• Travel may be required up to ten percent (10%) of the time, including overnight stays.

Special Requirements

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify
• Position requires employee to be fingerprinted and successfully pass a background investigation.
• Travel is required ten percent (10%) of the time.
• Position may require overnight travel for up to five consecutive nights to meet training requirements.

Education

For classifications where the Minimum Qualifications (MQs) are based on meeting education requirements only: If education is required to meet the MQs please attach a copy of all of your transcripts that show the completion of the required education. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the time of appointment. Foreign education credential evaluation services can be found at https://www.naces.org.

Benefits

• Free parking.
• Congvenient to public transportation.
• Near multiple eateries, shopping centers, coffee shops, major freeway access, and public transportation.
• Pay Differential 441 – Additional compensation each month whose worksite is located in Orange County.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Henry Seng
(949) 224-3238
Henry.Seng@cdtfa.ca.gov