BUSINESS SYSTEMS SPECIALIST I-VII (Geographic Information Systems [GIS])

About the role

The Business Systems Specialist (GIS) role operates under limited supervision and requires specialized expertise in advanced, enterprise-level Geographic Information Systems (GIS). This includes the administration and maintenance of ArcGIS Enterprise, specifically ArcGIS Server and ArcGIS Pro, as well as the management of multi-editor, versioned enterprise geodatabases (SDE).

Responsibilities

• Administers and maintains ArcGIS Enterprise, including publishing, optimizing, and securing GIS services with established governance standards and data-quality controls.
• Manages multi-editor, versioned enterprise geodatabases (SDE), including administrative reconciliation and posting.
• Develops, maintains, and/or updates system procedures and documentation.
• Performs hardware and software maintenance on complex installations and data communications equipment.
• Interfaces with end users to plan, define, and implement systems modifications.
• Accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs.
• Prepares detailed technical specifications for programmers to follow in program development and modification.
• Provides timely, accurate, and effective customer service.
• Recommends options to end users by considering various solutions to business needs.
• May act in a lead or supervisory capacity.
• May prepare or evaluate training materials and manuals.
• Performs other related duties as required.

Requirements

• To File: One of the following options:
• Option A. Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as, Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management.
• Option B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management.
• Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management.

Desirable Qualifications

• Experience supporting crime-analysis workflows, response-time modeling, station-area planning, and/or Emergency Operations Center (EOC)-related functions.
• Ability to support mobile and field-data collection workflows and integrate GIS with public-safety systems such as Computer Aided Dispatch (CAD) and Records Management Systems (RMS).
• Experience developing and maintaining enterprise GIS documentation, ensuring workflows and standards are clearly communicated across teams.
• Collaboration & Leadership experience in delivering accurate and actionable spatial intelligence.

Employee Benefits

• Medical and Dental Insurance
• Life Insurance
• Retirement Plan (P.E.R.S.)
• Paid Vacation, Personal Holidays and Sick Leave
• Deferred Compensation
• Credit Union Membership
• Free Bus Transportation (Long Beach Transit)
• Flexible Spending Accounts
• Free Employee Parking
• Paid Parental Leave*

Pay

Grade V ($46.922 - $63.920 Hourly)

Schedule

Not specified