Business Systems Senior Administrator

About the role

We are seeking a Business Systems Administrator to support HR systems, including SuccessFactors Employee Central, Phenom Talent CRM, and Fieldglass.

Responsibilities

• Configuring, testing, and maintaining HR applications to align with HR processes.
• Collaborating with HR stakeholders and internal teams to gather requirements, support deployment, and resolve system issues.
• Supporting process improvements, documentation, compliance, and change management activities.
• Providing user training and system support, ensuring quality assurance during upgrades and updates.
• Managing data loads and organizational changes effectively.
• Supporting troubleshooting and issue resolution to minimize disruptions.

Qualifications & Skills

• Bachelor’s degree or equivalent in HR Systems or related field.
• Minimum of 2+ years’ experience in HR systems analysis, administration, or business process management.
• Working knowledge of SuccessFactors EC, Phenom, or Fieldglass.
• Strong analytical, communication, and multitasking skills, with the ability to work independently.
• Proficiency in MS Office and functional system configuration.
• Ability to analyze HR needs, triage cases, and support data management.
• The role involves decision-making on system solutions, supporting process enhancements, and ensuring system integrity.
• The environment supports remote work, requiring good conceptualization and communication skills.