Business Systems Quality Manager

About the role

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Responsibilities

• Serve as APQP process SME, trainer, administrator, and integrator. Maintain and influence APQP processes, collaborate with the APQP Community of Practice, administer Lessons Learned, and drive process implementation initiatives.
• Plan and execute APQP process maturity assessments; identify gaps and opportunities and recommend improvement actions.
• Perform Business Systems maturity assessments for key division processes, monitor assessment performance at site level, identify strengths and opportunities, and deliver findings to stakeholders.
• Lead and execute projects to improve business systems processes; develop measurable plans and track results.
• Maintain and manage SDG document control process health and execution at a tactical level.
• Support sustainment of enterprise customer quality requirements and ensure process adherence.
• Develop and deliver process training and materials across organizational levels; support change adoption.
• Lead or participate in cross-functional teams, influence stakeholders, and coordinate implementation where requirements are sometimes ambiguous.

Requirements

• Bachelor’s degree in Engineering, Operations, Business, or a related field
• 5+ years of experience in quality or business systems management, or process development
• Strong understanding of quality and/or business management systems, including how processes integrate and interact across an organization
• Excellent critical thinking and problem-solving skills, with the ability to analyze complex issues and drive effective solutions
• Proven ability to build relationships and collaborate across functions and at multiple levels of the organization
• Exceptional communication skills, including the ability to create clear, effective written materials
• Self-starter with the ability to work independently, manage workload, and meet deadlines
• Demonstrated ability to balance day-to-day responsibilities alongside long-term projects
• Ability to obtain a U.S. DoD Secret Security Clearance

Qualifications

• Working knowledge of or training to APQP-PPAP requirements (e.g., AS9145, IATF 16949, AESQ-RM13145)
• Hands-on experience with/Working knowledge of risk evaluation tools, such as Process Flow Diagrams, DFMEA, PFMEA, DFM, MSA, Control Plans
• Training development/delivery experience across organizational levels
• Customer requirements flow-down and metrics familiarity
• Microsoft SharePoint experience for building/maintaining collaboration environments

Skills

• APQP Sustainment and Improvement
• Business Systems Maturity Administration
• Process Improvement Projects
• Document Control Maintenance
• Compliance Support
• Training & Change Enablement
• Cross-functional Leadership & Influence

Benefits

• Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts
• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance
• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
• Collaborative and Welcoming Workplace: Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.

Pay

Buffalo, NY $100,000.00–$125,000.00 Annually

Schedule

Onsite – Buffalo, NY