Business Systems Programmer/Analyst

About the role

Viterbo is seeking a Business Systems Programmer/Analyst to work within the Administrative Systems team to develop and support systems, processes and structures related to the management of institutional data & digital resources for the operational effectiveness of administrative offices. This can include but is not limited to interactive data integration between disparate systems, cross system data visualization/reporting, assisting business units in the use of technology tools to gain operational efficiency and overall transparency of data for Institutional use and support the management, maintenance, continual improvement and upgrading systems related to University's administrative software/hardware systems (Ellucian Colleague & Self Service).

Responsibilities

• Review, analyze and evaluate business systems and user needs to determine opportunities that can improve efficiency of business processes and decision making.
• Provide oversight, planning, and support of the document imaging/management solution, form creation, BI reporting & dashboarding, and data integration between systems.
• Work as part of the Dashboarding and Programmer/Analyst Teams in support of data use for decision making and metric (KPI) tracking at all levels of the Institution.
• Support systems and data integration to aid in end user utilizations as well as maintain security/integrity of data.
• Support departmental needs related to data extraction/analysis for regulatory or institutional needs.
• Provide administrative offices with Tier II support of software.
• Assist in the support & software update management of the ERP (Ellucian Colleague & Self-Service) system.
• Work with various campus departments on process mapping to determine opportunities for document workflow automation.
• Write technical