Business Systems Manager

Responsibilities

• Supervisory responsibilities for a team of Business System and Intelligence Analysts.
• Chair the Data Stewardship Council and support the institution's pursuit of data governance.
• Create and execute queries/reports/data visualizations using campus software reporting tools, including but not limited to WebFOCUS and SQL.
• Generate bulk email communications.
• Process data loads.
• Assist in the application configuration/setup of new software.
• Develop guidelines, test plans, training, and documentation for supported software and associated business processes as needed.
• Review questions/issues with supported software and determine if the software is working as intended.
• Follow-up with the vendor and campus partners as needed.
• Absorb and follow up on new releases.
• Provide periodic support outside of regular business operating hours including evenings and weekends.
• Work independently and as part of a team.
• Process access requests for core administrative systems.
• Other duties as assigned.

Qualifications

• Minimum 4 years’ professional experience in an administrative application support role as a business systems analyst or similar responsibilities.
• Relevant experience writing SQL.

Skills

• Excellent interpersonal skills related to complex IT topics.
• Ability to effectively communicate with technical and non-technical audiences at all levels of the organization through written and verbal communication with attention to detail.
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
• Demonstrated commitment to contribute to a safe work environment.
• Strong problem-solving skills.
• Demonstrated success in, or potential future contributions to, working with persons with a wide variety of backgrounds and viewpoints.