Business Systems Health Manager

Business Systems Health ManagerW2 Contract-to-HirePay Rate: $80 - $85 per hourLocation: Martinez, CA - Onsite RoleJob Summary:We are seeking an IT Business Systems Manager to oversee the implementation and support of key business IT systems. The IT Business Systems Manager will be responsible for the implementation of critical business systems like Staff Scheduling and Time Keeping (UKG), ITSM (ServiceNow), and Environmental Health Inspection (Tyler Technologies). In addition, the IT Business Systems Manager will lead the team for ongoing support for existing business systems, like the Document Management System (OnBase) Duties and Responsibilities:Oversee a team of analysts responsible for business requirements collection, vendor selection, system implementation, and ongoing application support.Responsible for project planning and implementation. Utilize IT organizational tools and processes for project management.Coordinate with operational leads, clinical leadership, Change Management, Business Intelligence, and other IT teams for system implementation and support.Track performance metrics for application supportFacilitate progress reporting and executive updates.Coordinate project meetings, including setting the meeting agenda, notes, and action items.Monitor project impact, track, and report results on clinical quality and patient experience metrics. Requirements and Qualifications:Possession of a Bachelor's Degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, Epidemiology, Biostatistics, Social/Behavioral Sciences, or a closely related field.Principles of healthcare administration and health plan operations, Principles of leadership, management, supervision, training, and performance evaluationBudget development and managementOperations, services, and activities of the information technology support and analysis program in a health care environmentDetailed understanding of information systems design, implementation, and management strategiesMethods and techniques used to develop, test, and implement systemsProject and change managementSupervise, organize, and review the work of subordinate professional and technical personnel.Select, supervise, train, and evaluate staff. Analyze business requirements and design and implement appropriate system solutions.Respond to escalated requests and inquiries from system users.Communicate clearly and concisely, both orally and in writing.Establish and maintain effective working relationships with others.Provide and promote excellence in customer service for internal and external customers.Acknowledge and respect the cultural and linguistic differences of the County's diverse population. Desired Skills and ExperienceIT business systems management, UKG scheduling and timekeeping, ServiceNow ITSM, Tyler Technologies, OnBase document management, business requirements analysis, vendor selection, systems design and testing, implementation and application support, project and change management, healthcare administration and health plan operations, team leadership and supervision, staff training and performance evaluation, budget management, cross-functional coordination, performance metrics and impact analysis, executive reporting, meeting coordination, escalation resolution, customer service, written and verbal communication, relationship building, cultural and linguistic awareness, relevant bachelor's degree Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate. Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at www.baysidesolutions.com.