Business Systems and Compliance Administrator

About the role

Carnegie Robotics designs and manufactures advanced robotics systems and components for defense, agricultural, mining, industrial, and off-road autonomy applications. Our ruggedized solutions can meet the challenges of any industry, providing effective and efficient answers for even the toughest problems.

Responsibilities

• Administer and support Jira and ERP systems
• Manage and resolve user tickets across multiple business applications
• Configure Jira workflows, permissions and system settings
• Aid with ERP user access and basic issue resolution
• Partner with teams to gather requirements and support system functionality
• Ensure data integrity, system performance and adherence to security best practices
• Document processes, maintain system and compliance documentation, and provide user training
• Support CMMC compliance efforts by maintaining documentation, tracking changes and ensuring alignment with controls
• Own and organize system security documentation, policies and procedures across IT systems
• Track system and configuration changes (Jira, ERP and related systems) and ensure proper documentation for compliance purposes
• Partner with IT and security leadership to support audit readiness and evidence collection
• Help maintain a structured, up-to-date repository of policies, SOPs, diagrams and related documentation

Requirements

Authorization to work in the U.S. without restriction is required. The company is unable to provide sponsorship for this position.

• 2+ years of experience in systems or application administration
• Strong hands-on experience with Jira
• Experience supporting ERP systems (Costpoint preferred, but similar experience accepted)
• Proven ability to troubleshoot and manage tickets in a support environment
• Excellent communication skills and ability to work with business users
• Strong organizational skills with the ability to manage and maintain structured documentation
• Experience working in or supporting compliance frameworks (CMMC, NIST 800-171, ISO, etc.) is a plus

Qualifications

• SQL, SSRS and/or Power BI experience
• Exposure to integrations or light scripting
• Experience in regulated or compliance-conscious environments
• Familiarity with CMMC, NIST 800-171 or similar frameworks
• Experience supporting audits or maintaining compliance documentation

Skills

• SQL, SSRS and/or Power BI
• Exposure to integrations or light scripting
• Experience in regulated or compliance-conscious environments
• Familiarity with CMMC, NIST 800-171 or similar frameworks
• Experience supporting audits or maintaining compliance documentation

Benefits

UPMC health coverage with FSA or HSA options
Comprehensive dental, vision, and life insurance
Fidelity 401(k) plan with employer match
Free catered lunch every day with a vegan option
31 Days of PTO (including holidays)
Comp time for company travel
Hybrid work environment: remote + in-office flexibility

Pay

Details on pay will be provided during the interview process.

Schedule

The role is a hybrid role combining hands-on system administration, user support and cross-functional collaboration, along with ownership of system and compliance documentation. You’ll work directly with internal stakeholders to keep systems running smoothly, resolve issues and maintain organized, audit-ready documentation in a fast-paced, security-conscious environment.