Business Systems Analyst, Sr

About the role

The Senior Business Systems Analyst (Sr BSA) at Ventura Foods will lead efforts to bridge business needs with technological solutions, providing advanced support and guidance to both business partners and development teams.

Major Duties And Responsibilities

• Lead business systems analysis for the end-to-end Order to Delivery value stream, partnering across Commercial, Customer Service, Supply Chain, Operations, and IT to improve order management, fulfillment, shipment visibility, and delivery execution using ERP system like Oracle Fusion.
• Shape Demand: Support and partner in the identification and prioritization of business opportunities / ideas, focusing on long-term strategic goals.
• Lead the cultivation and refinement of these business ideas into actionable demands including comprehensive business cases.
• Conduct detailed assessments of current business processes using flowcharts and analytical tools to document and help identify gaps, inefficiencies, bottlenecks, and areas for improvement which can be addressed using technology.
• Lead the elicitation and documentation of complex, cross-functional business requirements for corporate and strategic priority initiatives.
• Quality Assurance: Ensure business requirements are met by partnering with the QA team in blackbox testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution along. Identify potential risks and develop mitigation strategies to ensure project success.
• Engage in post-implementation reviews to identify lessons learned and drive continuous improvement.
• Stakeholder Communication: Facilitate effective communication between business partners, delivery teams, and executive stakeholders.
• Mentoring and Training: Guide less experienced and new BSA team members. Also work with Training and Development to create effective training media and training plans for end users of solutions.

Education And Experience

• Bachelor’s degree in technology, Engineering, or Business.
• 5-10 years of progressively increasing responsibility as a BSA.
• Equivalent business experience, with extensive involvement in process analysis, process design and documentation.
• Involvement in complex large scale and high impact projects/platform implementations that add significant business value.
• Demonstrated experience supporting end-to-end Order to Delivery processes, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, and delivery execution.
• Hands-on experience leading business process analysis, current/future-state mapping, and value stream optimization initiatives within Order to Delivery.
• Experience of eliciting, documenting, and managing complex requirements that span multiple systems and teams, with a focus on improving flow, visibility, and data quality.
• Experience working with ERP Order to Delivery modules supporting Order Management, Inventory, Shipping, Transportation, and related fulfillment processes strongly preferred.

Knowledge And Skills

• Deep expertise in the end-to-end Order to Delivery (OTD) process, including order capture, order management, fulfillment, shipping, transportation, and delivery execution.
• Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools.
• Direct participation and experience with multiple software platform implementations.
• Strong ability to partner across Commercial, Customer Service, Supply Chain, Operations, and Logistics to translate business needs into integrated, cross-functional requirements.
• Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc).
• Understanding of data systems, databases, software development life cycle, and information and application architecture.
• Experience leading the development of UAT and QA testing plans and cases.
• Ability to learn and adapt to new software and technology.
• Project management skills a plus.
• Excellent interpersonal skills.

Benefits

Base Salary Range of $103,685.00 - $134,453.55*

Profit Sharing and 401(k) matching (after eligible criteria is met)

Paid Vacation, Sick Time, and Holidays

Employee Appreciation Events and Employee Assistance Programs