Business Systems Analyst II NA

About the role

Robert Half is seeking a highly analytical and detail-oriented Business Systems Analyst II to support and enhance Protiviti’s ERP platform. This role involves partnering with business stakeholders and technical teams to analyze complex business challenges, define system requirements, and deliver scalable solutions that improve operational efficiency and user experience.

Responsibilities

• Analyze business problems and identify system-based solutions that align with organizational goals
• Gather, document, and validate business and functional requirements with stakeholders
• Evaluate multiple solution options and recommend optimal approaches
• Ensure business processes, policies, and procedures are effectively supported by system capabilities
• Develop detailed functional and system requirements for medium-scale enhancements and integrations
• Audit upstream and downstream impacts of system changes to ensure end-to-end solution integrity
• Create process flows, system documentation, and design artifacts to support development efforts
• Design and execute integration and user acceptance testing for new systems and enhancements
• Develop test plans and validate system behavior against business requirements
• Partner with QA and development teams to ensure quality delivery and successful releases
• Provide day-to-day support for ERP production systems, troubleshooting and resolving complex user issues
• Create complex ad hoc reports and queries to support business needs
• Lead or support implementation of system enhancements, defect fixes, and process improvements
• Partner with cross-functional support teams to ensure integrated and reliable system operations
• Collaborate with business stakeholders, developers, and QA teams to deliver end-to-end solutions
• Provide guidance and support to junior analysts on requirements, testing, and issue resolution
• Participate in or lead special projects and strategic initiatives

Requirements

• Bachelor’s degree in a related field or equivalent experience
• 4+ years of experience in business systems analysis or related functional area
• Proven experience supporting enterprise applications and ERP systems
• Strong understanding of the Software Development Lifecycle (SDLC)
• Advanced SQL skills and ability to build complex queries and reports
• Experience with enterprise systems (e.g., ERP platforms such as PeopleSoft or similar)
• Proficiency with Microsoft Office tools
• Familiarity with system integrations and data flows across applications
• Strong analytical thinking and problem-solving capabilities
• Ability to translate business needs into technical requirements and vice versa
• Effective communication with both technical and non-technical stakeholders
• Ability to manage priorities, meet deadlines, and work in a fast-paced environment
• Demonstrated customer service mindset and adaptability

Qualifications

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future.

Skills

• SQL
• Microsoft Office
• System Integrations
• Data Flows

Benefits

• Group health insurance benefits (medical, vision, dental)
• FSA and HSA healthcare accounts
• Life and accident insurance
• Adoption and fertility assistance
• Paid parental leave of up to 6 weeks
• Short/long term disability
• 401(k) savings and investment plan or deferred compensation plan (if eligible)
• Employer match of 100% on the first 3% of your contributions for eligible employees

Pay

The typical annual salary range for this position is $77,000.00 - $113,000.00 and is negotiable depending upon experience and location.

Schedule

Full-time

Benefits

• Group health insurance benefits (medical, vision, dental)
• FSA and HSA healthcare accounts
• Life and accident insurance
• Adoption and fertility assistance
• Paid parental leave of up to 6 weeks
• Short/long term disability
• 401(k) savings and investment plan or deferred compensation plan (if eligible)
• Employer match of 100% on the first 3% of your contributions for eligible employees

Contact Information

To apply for this position, please send an email to HRSolutions@roberthalf.com or call 1.855.744.6947.