Business Systems Analyst - HBITS-08-15039

About the Role

Job ID: HBITS-08-15039. Location: Latham, NY 12110. Duration: Long-term (30 months). Agency: NYS Office of the Attorney General. Project: NYMatters, CRB Modernization; Application Modernization Program. Note: Visa sponsorship is not available.

Requirements

• 84 months of experience authoring technical and business process documentation including user guides, training manuals, processes, policies and procedures
• 36 months of experience creating user-facing documentation, instructions and training materials for Enterprise applications that serve multiple groups with user bases of over 1,000 users in the public or private sector
• 36 months of experience working with technical staff and stakeholders at all levels to define, model, document and analyze business and technical processes
• 36 months of experience preparing testing materials including test plans, scenarios and scripts, and test execution tracking and reporting
• 12 months of experience writing effective AI prompts in support of document analysis, drafting, or other BA tasks
• 12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher
• 12 months experience producing user-facing documents that strictly adhere to WCAG 2.2 Level AA compliance and institutional accessibility benchmarks
• 12 months of experience creating instructional videos using UPK or other tools
• 12 months of experience preparing procurement documents such as RFP
• 12 months of experience working with Public sector

Responsibilities

Build training environments and develop documentation for multiple technology needs. Work with subject matter experts, application developers, training staff, and users to understand the applications and business processes in order to develop the required materials.