Business Systems Analyst

Role Responsibilities

• Leverage extensive knowledge of the commercial lending ecosystem, including Credit Analysis processing flows, Client Onboarding, Risk & Underwriting and fraud management
• Operate as a key member of Agile Release Trains (ARTs), actively participating in PI Planning, System Demos, and Inspect & Adapt workshops
• Understand and apply SAFe principles and practices in daily work
• Lead and facilitate requirements gathering sessions with Product Owners and other stakeholders, translating business epics and features into well-defined user stories with clear acceptance criteria within the SAFe framework
• Translate business needs into clear and comprehensive system specifications, including user story mapping, DB field level mapping, API Mapping, process flows, data models, and interface specifications, ensuring alignment with the architectural runway and non-functional requirements
• Actively participate in backlog refinement sessions, ensuring user stories are well-understood, prioritized, and ready for sprint planning
• Foster strong communication and collaboration within and across ARTs
• Effectively communicate complex information to both business and technical stakeholders, including during SAFe ceremonies
• Collaborate with QA teams to ensure that implemented solutions meet the defined acceptance criteria and business value
• Provide ongoing support throughout the Program Increment (PI) and sprint cycles, addressing queries, clarifying requirements, and contributing to the successful delivery of product
• Mentor and guide other Business Analysts within the team on both Commercial Lending domain knowledge and SAFe practices

Requirements

• Bachelor’s degree in Business Administration, Finance, Information Systems, or a related field
• Proven experience as a Business System Analyst, specifically in Commercial Lending or banking systems
• Strong understanding of commercial lending processes, loan lifecycle, underwriting, and credit risk assessment
• Familiarity with banking/fintech systems such as LOS (Loan Origination Systems), CRM, and core banking platforms
• Proficiency in requirements gathering, process modeling, and creating documentation
• Experience with system testing, UAT management, and training
• Excellent communication, critical thinking, and problem-solving skills
• Knowledge of relevant regulations such as Dodd-Frank, Basel III, or local banking compliance standards is a plus

Preferred

• Certification in Business Analysis (CBAP, CCBA) or related fields
• Experience with Agile/Scrum methodologies
• Data analysis skills with tools like SQL, Excel, or BI platforms
• Knowledge of API integration and system interoperability