Business Systems Analyst

OES Equipment, part of the DPR Family of Companies, is a fast-paced supply and rental equipment company in the construction industry.

About the role

This role serves as a liaison between business stakeholders and technology teams to translate business objectives into effective system and process solutions. They will elicit, analyze, and validate business requirements to support project delivery and operational improvements, develop documentation and process models to guide implementation efforts, and contribute to testing, communication, and solution optimization activities.

Responsibilities

• Engage business users across multiple groups to elicit, analyze, synthesize, and validate business requirements.
• Collaborate with project managers and sponsors to define project scope, priorities, success criteria, and metrics.
• Develop scope documents, use cases, business rules documentation, and process and data diagrams.
• Analyze requirements for completeness, feasibility, consistency, and alignment with technical systems and data structures.
• Communicate requirement changes, trade-offs, risks, and dependencies to stakeholders.
• Translate conceptual requirements into clear functional specifications for development teams.
• Participate in quality assurance activities to verify delivered solutions meet defined requirements.
• Develop an expert understanding of business financial processes and the cross-module mapping of these to ERP and other applications.
• Create and present the following documents as needed for a given scope or project:
  • Scope overview
  • Test case scenarios
  • Detailed technical specifications
  • Process/data diagrams
  • Business-specific system tutorials
  • Simple data reports
  • Support documentation and tutorials
• Research and recommend best industry standards and practices where applicable.
• Collaborate with software vendors and external consultants on an as-needed basis.
• Conduct technical system testing on a scope-specific basis as required by a project.
• In partnership with the Application Support team, review new system releases, hotfixes, patches, and updates.
• Identify bug fixes and new features that are relevant to the business and propose ideas for implementation.
• Attend internal team meetings in person annually.
• Attend vendor conferences and join vendor training webinars remotely as interested and approved by team lead.
• Attend ad hoc project meetings in person as needed.

Requirements

• Bachelor’s degree in information systems, business administration, finance, or a related field, or equivalent experience required.
• 2-4 years of experience in business analysis, systems analysis, or process improvement required.
• Experience documenting functional requirements and supporting technology implementations required.
• Proven experience in:
  • Working in a team-oriented, collaborative environment.
  • Business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
  • Overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
  • Query, analyze, and understand application data via multiple methods, including the user interface, the application programming interface, and application reporting tools.
• Analytical and statistical skills with the ability to apply them to systems issues and products as required.
• Understanding of application development and software development life cycle concepts.
• Certified Business Analysis Professional (CBAP) or similar certification preferred.
• Knowledge of basic PC skills, familiarity with computer technologies, network environments and activities a plus.
• Successful completion of a background check is required.

Skills

• Strong customer service orientation.
• Creativity skills to help develop new solutions to old problems.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
• Ability to present complex information in simple, understandable ways.
• Ability to prioritize work by making informed judgments and collaborating with team and leadership.
• Ability to effectively prioritize and execute tasks while under pressure.
• Able to exercise independent judgment and act on it.
• Excellent listening, interpersonal, written, and oral communication skills.
• Strong time management and problem-solving skills.
• Strong desire to learn and share information with others to make their job easier.
• Strong Office 365 experience, including Excel, Word, and Visio.

Physical Requirements

• Occasional weekend/after-hours work may be required as part of this position; to be coordinated in advance with team and per the specific needs of the project.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds if needed.
• Ability to work across multiple time zones and travel as needed.