Business Systems Analyst

Key Responsibilities

• Refine, write, and update clear, well-structured requirements as projects evolve due to design or technical direction shifts.
• Partner with UX designers to align requirements with design direction, and collaborate with technical teams to agree on implementation approaches.
• Serve as the functional point of contact for QA, perform hands-on sanity testing of features, and support UAT/PVT to ensure release readiness.
• Lead engineering teams through Epic kickoffs, drive story development, resolve scope unknowns, and facilitate the estimation process.
• Support Scrum ceremonies, manage high-volume story carryover, and work closely with Project/Delivery Managers to align sprint assignments with team capacity and priorities.
• Data & Process Analysis: Dig into data and map out complex business processes to inform decisions and proactively identify cross-team dependencies or downstream impacts.

Required Qualifications

• Proven experience working as a Business Systems Analyst, technical BA, or in a hybrid product delivery role managing the end-to-end requirement-to-story lifecycle.
• Expertise in Jira for backlog management, ticketing workflows, and sprint tracking.
• Deep understanding of Agile / Scrum methodologies, delivery cadences, and sprint ceremonies.
• Strong technical data skills, including the ability to independently query data using SQL and build structured outputs in Excel.
• Excellent project management instincts—highly organized, detail-oriented, and proactive with follow-ups without needing to be pushed.
• Curious, analytical mindset with a track record of asking the right questions to uncover root technical or functional needs.

Nice to Have

• Prior experience working within the Finance & Sales domain.
• Strategic thinking capabilities with a strong knack for mapping complex downstream impacts and cross-team implications.
• Experience collaborating closely with Technical Project Managers or Delivery Managers on precise capacity planning and requirements handoff.

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About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

What We Offer

• Excellent, full coverage medical, dental, and vision insurance
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

This role is subject to our Return to Office (RTO) policy.

Salary Range: $100,000—$140,000 USD