Business Systems Analyst

About the role

The Sales Operations Analyst will be responsible for managing the pipeline, auditing deals, on-boarding new partners, resolving queries, and supporting the PRM administrator.

Responsibilities

• Managing the Pipeline
• Reporting function including approving deals registered by partners subject to specific requirements
• Auditing of deals entered by partners against specific data elements
• Managing on-boarding process for new partners into the partner portal
• Partner query resolution and issues relating to PRM tool usage
• Completing analysis relating to tool metrics and usage
• Ensuring Lead routing methodologies are followed and accurately recorded within the Partner Portal
• Supporting PRM administrator in updates and maintenance of the tool

Requirements

• 2-4 years of experience in a quantitative role such as sales operations, finance, business operations, data analytics or business analytics
• Experience in customer engagement and query resolution
• High degree of analytical competency
• Proficiency in Google Sheets and/or Excel
• Excellent problem solving and analyzing skills
• Ability to adapt to change positively, thrive in a matrixed work environment, and effectively manage competing demands

Qualifications

• Fluent English language skills