Business Systems Analyst

About the role

Cadence IT is seeking a Business Systems Analyst in San Jose, CA with Salesforce expertise and hands-on experience using Vibe-coding and Agentic AI.

Responsibilities

• Partner with stakeholders across Sales, Finance, Legal, Operations, Customer Support to define future-state, end-to-end workflows and success metrics (cycle time, handoffs eliminated, adoption, compliance).
• Design and deliver Salesforce solutions optimized for scalability, performance, and native platform functionality.
• Assess upstream/downstream impacts across integrated systems, document system interactions, data dependencies, and exception paths.
• Translate business needs into clear functional specifications, process flows, user stories, and acceptance criteria—including agent-ready rules and guardrails.
• Leverage AI-assisted delivery techniques (including ‘vibe coding’/rapid prototyping) to validate concepts quickly with users and accelerate iteration.
• Design and leverage AI agents and workflow orchestration capabilities to automate complex end-to-end business processes with built-in governance, exception handling, security/access controls, and operational oversight.
• Provide functional leadership and clarity to development and QA teams by translating end-to-end workflow intent, system interactions, and automation requirements into clear, actionable guidance throughout design, build, and testing.
• Drive UAT readiness, including test planning, end-to-end validation, and stakeholder coordination to ensure solutions meet business expectations.
• Collaborate with Development, QA, InfoSec, and Enterprise Architecture to ensure solutions are secure, scalable, and aligned to enterprise standards.

Requirements

• 1-3 years of Business Systems Analyst experience supporting large-scale enterprise applications.
• 1+ years of Salesforce/application experience including Sales Cloud, Service Cloud, Conga CPQ and Marketing apps like Marketo or HubSpot.
• Strong understanding of Sales & Support processes including Quote-to-Cash, order management, billing/revenue, case management, and entitlements.
• Ability to build consensus among cross functional stakeholders at multiple organizational levels on approach and outcomes, enabling delivery of robust, scalable technology solutions.
• Strong understanding of Salesforce data model and security, including profiles, permission sets, role hierarchy, sharing rules, and data governance best practices.
• Experience working in Agile / iterative delivery environments, including backlog refinement, sprint planning, incremental releases, and rapid feedback loops.
• Hands-on experience using rapid prototyping or AI-assisted development techniques (e.g., Vibe Coding, low code/no code, or similar approaches) to accelerate validation and delivery.
• Bachelor’s or Masters’s degree in Systems Engineering, Computer Science, Management Information Systems (MIS), Software Engineering, Finance.
• Excellent communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
• Comfortable driving clarity and outcomes in fast-moving, ambiguous situations.

Preferred Skills

• Experience working on CRM, CPQ, ERP, and related platforms.
• Experience with designing and leveraging AI agents and workflow orchestration capabilities to automate business processes.
• Experience in the high-tech or semiconductor industry, supporting complex, global and highly integrated business processes.

Benefits

The annual salary range for California is $39.71 to $73.75 an hour. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.