Business Systems Analyst - 100% Remote

About the role

Genesis10 is currently seeking a Business Systems Analyst - Remote position with an Agricultural Cooperative located in Inver Grove Heights, MN. This is a contract opportunity. This role will join the Information Technology group to provide support for the Energy Refineries, Pipelines and Terminals (RPT) business with a primary focus on the Accruent Meridian engineering document management solution. The ideal candidate will have strong technical experience with Meridian, excellent communication skills, and the ability to solve complex problems in a team environment. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Responsibilities

• Provide technical application support and ownership for Accruent Meridian and other assigned RPT applications
• Configure, maintain, troubleshoot, test, enhance, and support Meridian, including document control, workflows, metadata, security, revisions, approvals, reporting, and integrations
• Support engineering and technical document management, including CAD drawings, drafting records, P&IDs, schematics, and controlled documents
• Partner with business and IT stakeholders to understand needs, analyze processes, document requirements, and translate objectives into system specifications, user stories, and technical solutions
• Gather and refine requirements; coordinate development, QA, user acceptance testing, implementation, and post-production support
• Develop and maintain application documentation, support procedures, technical specifications, knowledge articles, process flows, and user-training materials
• Provide user training and support for Meridian and other assigned applications
• Lead or support incident, problem, change, and release-management activities; identify root causes and implement sustainable solutions
• Drive continuous improvement in business processes, document-control practices, application configuration, support processes, and error management
• Coordinate with IT teams, vendors, and business partners to deliver projects, enhancements, integrations, and operational support
• Ensure secondary support resources are identified, documented,