Business System Owner (ALFA)-1

About ALFA

ALFA is a mission-critical contract management system that supports the full contract lifecycle for our Lease and Loan finance contracts and is cornerstone to the DTFS IT landscape, it plays a central role in enabling digital transformation and operational excellence across the business.

Why Join Us

• Impact at Scale: Your work will directly support key business initiatives that drive growth targets, customer and dealer satisfaction, and ensure compliance with regulatory standards.
• Innovation Culture: Join a collaborative, forward-thinking team that values experimentation, continuous improvement, and creative problem-solving.
• Professional Growth: Expand your leadership, business, and technical expertise through meaningful projects and cross-functional collaboration.

What You Drive At DTFS

• Serve as subject matter expert for ALFA system encompassing business processes and system.
• Drive continuous improvement initiatives while ensuring compliance with internal controls, financial standards, and legal regulations.
• Troubleshoot system issues—assess business impact, prioritize fixes, and coordinate testing and validation.
• Collaborate with cross-functional partners—including IT, Finance, Operations, Compliance, Sales, Marketing, and Credit—to deliver efficient, high-value solutions.

Knowledge You Should Bring

• BS/BA and prefer 2-3 years of relevant experience or 5 years of relevant experience in lieu of a degree.
• Excellent communication, analytical, and problem-solving skills.
• Adaptability and a proactive approach to learning new technologies and processes are highly valued.

Exceptional Candidates Might Have

• Experience using and/or supporting the ALFA system or similar contract management system
• Proven ability to collaborate across business and technical teams and manage multiple priorities effectively.
• Knowledge of release management, user acceptance testing, data governance, and compliance frameworks
• Commercial finance operations experience

Pay

Pay offered dependent on knowledge, skills, and experience.

Benefits

• Annual bonus program
• 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
• Starting at 4 weeks paid vacation
• 15 calendar holidays
• 8 weeks paid parental leave
• Employee assistance program
• Comprehensive healthcare plans and wellness programs
• Onsite fitness (at some locations)
• Tuition assistance and volunteer paid time off
• Short-term and long-term disability plans

Schedule

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- Charlotte, NC US. Relocation assistance is not available for this position.