Business System Analyst (Summit Funding Group)
First Financial Bank · Mason, OH · 1 mo ago
Information TechnologyFull-time
About the role
Summit Funding Group, Inc. is an established and growing equipment leasing company and a wholly-owned subsidiary of First Financial Bank located in Mason, OH. Summit is hiring a full-time Business Systems Analyst, SFG to assist the Operational Accounting and Information Technology Departments in developing technical solutions to business problems and to complete special projects as assigned.
Essential Functions/Responsibilities
- Develop and generate business reports using various tools and SQL queries.
- Write, optimize, and maintain SQL queries for data extraction, analysis, and reporting.
- Administer and configure business systems to align with user and organizational needs; oversee system upgrades, modifications, and enhancements; adhere to a standardized user acceptance testing (UAT) process, including change management and thorough documentation.
- Become a subject matter expert (SME) on Summit tools and applications, serving as the IT liaison between Summit and FFB to facilitate communication and resolve system-related issues.
- Provide technical support for end users, troubleshooting system issues, and coordinating solutions, including monitoring request tickets via ServiceFirst.
- Collaborate with stakeholders to gather and document business requirements and define scope for technical projects.
- Analyze and interpret data to identify trends and support business decisions.
- Maintain system documentation and procedures, ensuring compliance with company policies.
- Identify and recommend opportunities for process and system improvements.
- Conduct user training and provide ongoing support for business systems.
Minimum Knowledge, Skills, and Abilities
- Bachelor's degree in Information Systems, Business, Computer Science, or a related field, plus 1–3 years of relevant experience; or an equivalent combination of education and experience
- Experience with report writing and SQL
- Strong analytical, problem-solving, and communication skills
- Experience in system administration, configuration, and troubleshooting
- Ability to collaborate effectively with IT teams and business units
- Knowledge of system security, compliance, and documentation practices
- SQL database management and maintenance skills
- Strong experience in user testing and project management
- Must be able to organize and prioritize multiple assignments to meet tight deadlines while working independently
- Knowledge of MS Office (Word, Excel, Outlook, Access, Visio)
Preferred Knowledge and Skills
- Knowledge of Aspire v5
- Experience in user testing and project management
- Experience with SQL database management and maintenance skills
- Experience with Crystal reporting
- Agile Project Management; experience with user stories
Level of Complexity and Scope
Follows established procedures and guidelines to accurately maintain the organization's financial records and transactions.
Degree of Independence and Decision-Making
Ability to handle the standard technical issues or escalations.
Required Supervisory Responsibilities
None.
Physical Requirements
- Occasionally lifts and carries up to 10 lbs.
- Frequently sits, stands and walks.