Business Support Specialist

About the role

OUC - The Reliable One, an industry leader and the second-largest municipal utility in Florida, is seeking a Business Support Specialist to join the OUC Conventional Lighting division. The ideal candidate will have a Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field, with two years of relevant experience.

Responsibilities

• Collect, verify, and maintain a variety of departmental program performance, operational, budget, and financial data.
• Review and research data results, provide recommendations, and prepare related reports for management and/or external entities.
• Participate in forecasting the department’s operational activities and work volumes.
• Provide related research, recommendations, and/or scheduling of employees and resources.
• Cook up and coordinate assigned departmental programs, projects, and activities; respond to program customers to identify needs and resolve issues; act as a resource for other departments.
• Identify and research gaps in departmental programs; identify opportunities and recommend and/or implement improvements.
• Research and recommend new technologies, programs, and procedures.
• Participate in developing and maintaining departmental and/or operational budgets; identify and research budget and financial variances.
• Maintain and review departmental contracts, documents, policies, and manuals; help ensure compliance with related regulations and agreements.
• Coordinate assigned departmental administrative activities, including creating purchase orders, approving invoices, coordinating events, and supporting employee management activities.
• Train staff on programs, procedures, budgeting, and/or department operations.
• Support operational software and technical applications related to the department.

Requirements

• Thorough knowledge of ERP software and specialty software programs used to assemble business operations data in the functional area of assignment.
• Strong written, oral, and interpersonal communications skills.
• Analyzing business operations and financial data, identifying problems/opportunities, interpreting policies, and proposing solutions.
• Prioritizing and coordinating multiple projects to meet deadlines.
• Understanding and applying technical and regulatory knowledge in the functional area of assignment.
• Developing a variety of reports, documents, manuals, and guides for the functional area of assignment.
• Understanding and applying governmental accounting practices in the maintenance of financial records.
• Performing arithmetic computations using whole numbers, fractions, and decimals; computing rates, ratios, and percentages.
• Using Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field from an accredited university or college.
• Two (2) years of additional experience may replace each year short of the education requirement.
• Minimum of two (2) years of providing support to business operations, including one or more of the following responsibilities: Project coordination, Budget/accounting coordination, Financial data research, Developing operational reports, Analysis of business operations.

Skills

• Strong analytical skills.
• Exceptional attention to detail.
• Proficiency in Microsoft Office Suite, specifically advanced Excel and data visualization skills.

Benefits

OUC offers a very competitive compensation and benefits package, including:

• A competitive compensation
• Low-cost medical, dental, and vision benefits; paid life insurance premiums; retirement benefits including cash balance and employer matching; health reimbursement account
• Paid vacation, holidays, and sick time
• Educational and professional assistance; paid memberships in professional associations
• Access to workout facilities at each location
• Paid conference and training opportunities
• A hybrid work schedule after training period

Pay

$32.692 – $40.865 per hour (Estimated $67,999.36 – $84,999.20 annually), commensurate with experience

Schedule

Hybrid work schedule after training period

Location

6003 Pershing Ave, Orlando, FL 32822