Business Support Specialist

Position Summary

The Finance division is seeking a high-performing business support professional to ensure the smooth operation of the CFO’s office and the broader Finance team. This role blends executive-level assistance with hands-on finance operations support, including process tracking, documentation, financial compliance-related activities. Provides assistance in support of the Board of Directors and related Board Committees, as well as duties specifically for the Finance division, including special assignments, meeting document preparation and presentation support, while ensuring efficient organization of the Finance division.

Successful candidates typically bring a professional, detail-oriented, and proactive approach to supporting executive leadership and Finance operations.

Essential Functions

• Communications Board & Governance Support:

  • Support the CFO and other Finance leaders in managing Board and Committee meeting deliverables
  • Cook up and edit professional presentations and documents in Adobe, Excel, PowerPoint, and Word for Board level and internal presentations
  • Review presentation materials for consistency with company standard formatting and templates, presentation flow and readability, ideas to improve presentation materials to improve the intended audience’s comprehension and experience

• Finance Operations, Reconciliations & Compliance:

  • Supports the Finance division by preparing intercompany billings, maintaining check deposits and logs, assisting with tracking provider tax liens, and supporting monthly reconciliations
  • Prepare deposits, payment refunds and other items
  • Prepare and track abandoned property due diligence letters and state filings, using mail merge between Excel and Word
  • Aid as needed to resolve Accounts Payable and vendor billing issues

• Internal Meetings & Travel Support:

  • Support Finance division meetings, including meeting calendar management, on-site support for departmental and company meetings consisting primarily of coordination of materials submissions, Teams meeting administration, catering, and supply ordering, etc.
  • Book travel and prepare expense reports for Finance division personnel, as needed

Qualifications, Education & Experience

• Education & Certifications:

  • Preferred: Bachelor’s degree, or an equivalent combination of education (Associate’s degree) and experience
  • Demonstrated advanced proficiency in Excel, PowerPoint, and Word; Microsoft Office Specialist (MOS) or similar Microsoft-recognized certifications a plus

• Relevant Experience:

  • Providing administrative, coordination, or business operations support
  • Supporting leadership and Board-related activities, including preparation of confidential materials
  • Preparing financial or presentation materials for leadership audiences
  • Coordinating finance or business operations activities and working cross-functionally to resolve issues

• Technical Skills:

  • Extensive experience with Microsoft Outlook, OneNote, Microsoft Teams, PowerPoint, Word, Adobe and Excel with preferred exposure to Loop
  • Leveraging software to organize project work among groups for tasks, calendaring, and document storage/workspaces
  • Familiarity with network storage of files both in OneDrive and on-site networks

Core Competencies

• Exercises sound judgment, professionalism, and discretion when supporting executives and Board-level activities

• Demonstrates a proactive, solution-oriented approach with the ability to anticipate needs and follow issues through to resolution

• Maintains accuracy, organization, and attention to detail while understanding the broader impact of work on Finance operations and governance

• Communicates effectively and confidently with senior leaders and cross-functional partners

• Demonstrates reliability, ownership, and accountability for outcomes, deadlines, and deliverables

• Adapts effectively to changing priorities while maintaining composure and quality standards

• Self-directed, team-oriented, and comfortable working independently within defined objectives

Total Rewards Philosophy

At Delta Dental of Virginia, we believe that More Smiles and Healthier People starts with our own team members. Our mission to create healthy smiles in the community is only possible when the people behind that mission feel supported, valued, and set up to thrive. We offer competitive base compensation and our robust benefits package is a true reflection of our values because we believe everyone deserves a healthy smile, starting with our own team.

The hiring range for this role is $23.22 - $33.21 per hour. This range reflects base pay only; additional bonus and incentive opportunities are available. Placement within the range is commensurate with the skills, experience, and contributions each candidate brings to the role.

Benefits that Matter

• Annual Incentive Plan opportunity available to all team members, empowering you to share in our success

• Comprehensive health coverage including Medical, Dental, Vision, Pharmacy, Life, and AD&D insurances

• 24/7 On-Demand TextCare: Fast, text-based access to board-certified medical providers for you and your loved ones. Available anytime, anywhere, with responses in under five minutes.

• A robust 401(k) program with company matching and annual discretionary Profit Sharing contributions

• Flexible hybrid/remote work options available for most roles

• Generous paid time off programs including holidays, Paid Time Off (PTO), Volunteer Time Off (VTO), and an extra day off to celebrate your birthday

• Employee Assistance and Health and Wellness programs, including an onsite fitness center for team members working onsite

• Voluntary Benefits such as Critical Illness and Accident coverage, Pet Insurance and Legal Resources

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to support your financial wellbeing

• Professional development, Tuition Reimbursement, and Educational Assistance programs to fuel your growth

• A culture where your work contributes to healthier communities and more smiles every day