Business Support Representative

About the role

Johnson Service Group (JSG) is seeking an experienced Business Support Representative to join the Administrative Professional department. This is a 12-month contract position with the largest public energy provider in the U.S., based in Chattanooga, TN. The role requires broad contemporary knowledge of management services functions, including planning, research and analysis, interpretation of practices and procedures, and serving as liaison for coordination of management services functions. May serve as technical or project lead for assigned areas and identify improvement opportunities for changing procedures and technology.

Responsibilities

• Provides multi-functional expertise in areas of budget/cost accounting, business planning/performance reporting, and a variety of administrative activities including facilities and equipment management, information management, work management, procurement/materials management, events planning, and legal/contractual services
• Executes and implements improvements in processes associated with assigned functional area that support management including planning, research, analysis, reporting, and specialized administrative activities
• Organizes, plans, and devises work methods to initiate, implement, and complete projects; interpreting procedures, and making or recommending actions to management
• Accesses data from various sources of information including financial, operating, and administrative systems
• Analyzes data, converts information for decision makers, and provides a full range of options with probabilities to decision makers
• May coordinate organization/site facility and equipment inventories, service agreements, and coordination of procurement needs
• May coordinate and oversee assigned work activities of the first three job standard levels

Qualifications

• Demonstrated competence at the Administrative Professional Level
• Demonstrated skills in planning, organizing, researching, and evaluating business needs for assigned functional areas
• Demonstrated competence in providing customer service
• Experience in plant/organization systems, standards, and processes
• Thorough knowledge of principles, practices, and procedures of assigned functional area(s)
• Thorough knowledge of contemporary business systems and their business applications
• Thorough knowledge of business unit operations and methods for process improvement
• Knows and uses advanced aspects of primary specialized area(s) in support of line organizations
• Ability to prepare and evaluate complex data and reports and make substantive judgments
• Ability to analyze, interpret, and apply appropriate procedures
• Ability to communicate orally and in writing
• Ability to organize and plan effectively

Pay

Up to $30.50/hour (DOE)

Schedule

8 hours per day / 40 hours per week. Contract duration: 12 months (proposed start date: 09/21/26, proposed end date: 09/20/2027)

Benefits

• Medical, dental, vision, and life insurance options
• Short-term disability
• 401(k)
• Weekly pay