Business Strategy Analyst - Mid Level
About the role
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members.
Opportunity
The Business Strategy Analyst utilizes quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA’s strategic direction, regulatory environment, and macroeconomic trends for the business unit. They provide insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy.
This position requires an individual to be in the office 4 days per week. It can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position.
What You'll Do
- Collaborates with stakeholders to identify key business assumptions and hypotheses around line of business strategy.
- Evaluates and uncovers strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
- Aids experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further.
- Aids in the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
- Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
- Translates findings into insights for strategy management and execution.
- Prepares materials that help communicate the significance of the strategic insights to senior leaders and other key stakeholders.
- May participate in key stakeholder meetings.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Qualifications
- Bachelor’s Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 4 years experience in data and/or analytics or strategy consulting; OR Advanced Degree in Business, Science, Finance, Economics or related discipline with 2 years experience in data and/or analytics or strategy consulting.
- Demonstrated experience using data analytics to formulate data-driven insights.
- Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
- Experience in project management.
Prior U.S. military service or being a military spouse/domestic partner is highly valued.
What Sets You Apart
- Ability to analyze data from various sources (e.g. member feedback, operational metrics, business performance) and draw meaningful conclusions.
- Strong background in digital analytics with expertise in interpreting and utilizing digital data.
- Experience analyzing digital behaviors using browser dev tools, debugger technology, and session replay tech (like Glassbox).
Pay
Compensation range: $85,040 - $162,550.
Benefits
- Comprehensive medical, dental and vision plans.
- 401(k).
- Pension.
- Life insurance.
- Parental benefits.
- Adoption assistance.
- Paid time off program with paid holidays plus 16 paid volunteer hours.
- Variety of wellness programs.
- Career path planning and continuing education.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.