Business Strategy Analyst - Mid Level

About the role

USAA seeks a Business Strategy Analyst to utilize quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. The position offers a flexible work environment requiring an individual to be in the office 4 days per week. It can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, or Tampa, FL.

Responsibilities

• Collaborates with stakeholders to identify key business assumptions and hypotheses around line of business strategy.
• Evaluates and uncovers strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
• Assists experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further.
• Aids in the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
• Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
• Translates findings into insights for strategy management and execution.
• Prepares materials that help communicate the significance of the strategic insights to senior leaders and other key stakeholders.
• May participate in key stakeholder meetings.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor’s Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years experience in data and/or analytics or strategy consulting; OR Advanced Degree in Business, Science, Finance, Economics or related discipline with 2 years experience in data and/or analytics or strategy consulting.
• Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
• Demonstrated experience using data analytics to formulate data-driven insights.
• Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
• Experience in project management.

Qualifications

• Knowledge/experience in designing and measuring optimization tests (e.g., A/B, multivariate) with a focus on translating experimental outcomes into strategic business impact.
• Experience in leveraging digital analytics platforms (e.g., Adobe Analytics, Google Analytics) to measure user journeys, identify friction points, and inform UX strategy across multiple touchpoints.
• Demonstrated ability to synthesize data, craft compelling narratives, and influence senior leadership and cross-functional partners to drive strategic decisions and implement change.
• Interest in applying AI tools and techniques to enhance strategic analysis, uncover advanced patterns, automate reporting, and increase the efficiency of strategic decision-making processes.

Skills

• Data Analysis
• Strategic Planning
• Project Management
• Quantitative Analysis
• Qualitative Analysis
• Business Strategy
• Market Insights
• UX Strategy
• Optimization Testing
• AI Tools

Benefits

• Comprehensive Medical, Dental, and Vision Plans
• 401(k)
• Pension
• Life Insurance
• Parental Benefits
• Adoption Assistance
• Paid Time Off Program with Paid Holidays plus 16 paid volunteer hours
• Variety of Wellness Programs
• Career Path Planning and Continuing Education

Pay

The salary range for this position is: $85,040 - $162,550.

Schedule

This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position.