Business Solutions Program Manager - Vice President
JPMorganChase · New York, NY · 3 wk ago
On-siteInformation TechnologyFull-time
Job Responsibilities
- Manage home-grown tools and dashboards, including defining product strategy and roadmap
- Leverage data to develop new products and enhance existing ones, including assisting in designing logic for custom metrics and reporting
- Think strategically and creatively to identify opportunities to enrich datasets and recommend new use cases that expand the value of our data products
- Translate complex business requirements into actionable items, prioritizing based on technical feasibility, business impact, and stakeholder needs
- Support the lifecycle of data solutions from concept to launch, including ongoing maintenance and updates and integration of supply side data into firmwide applications
- Analyze, manipulate, and connect multi-source datasets to develop executive reporting and collateral that measures and socializes objectives and accomplishments
- Perform quality assurance testing and implement data governance guidelines to maintain data quality and integrity for the team and data consumers
- Design and maintain reports and program KPIs for senior banking and sourcing executives, as well as team consumption
- Work with stakeholders at all levels of the organization to support implementation and execution of program strategies and reports
- Develop and maintain standard operating procedures for tools, reporting, and recurring processes
Required Qualifications, Capabilities, And Skills
- Bachelor's degree in Computer Science or similar/relevant field
- Minimum 10 years of experience in financial services, with data & analytics and product management experience
- Experience partnering with data ingestion, API, and front-end product teams, driving outcomes without direct engineering ownership
- Advanced proficiency in Microsoft Excel (macros, complex queries, etc.) and PowerPoint
- Advanced certification for Tableau and Alteryx – Salesforce Certified Tableau Data Analyst; Alteryx Designer
- Advanced Proven ability to operate through ambiguity and adapt to changing priorities
- Quick learner with the ability to acquire new skills rapidly
- Strong data quality management, manipulation, analytical, and visualization skills across large and complex datasets
- Proven experience leading data product operations with recurring cycles and release controls
- Self-starter with strong time management skills to be able to prioritize and multitask under pressure
- Excellent written and oral communication skills, with professionalism, sensitivity, discretion, and sound decision-making for senior-level interactions
- Creative problem-solving abilities and experience managing complex challenges in a global, federated environment
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.