Business Solutions Manager

About the role

Join Elevate Business Solutions, a wholly owned CUSO (Credit Union Service Organization) of Park City Credit Union, as a Business Solutions Manager. This role supports the growth, client service, and operations of Elevate Business Solutions by combining business development, client relationship management, HR consulting support, marketing, project coordination, vendor management, and operational administration.

Core services include:

• Strategic HR planning and workforce assessments
• Employee engagement and culture building
• Vendor coordination or referrals for benefits, payroll, legal, or HR compliance needs
• Recruitment and onboarding support
• Leadership and training development

The position develops client and partner relationships, supports HR-related service delivery, coordinates resources and implementation activities, promotes Elevate services, and contributes to business planning, reporting, and operational success.

Responsibilities

• Support the growth, client service, and operations of Elevate Business Solutions
• Combine business development, client relationship management, and HR consulting support
• Coordinate marketing, project coordination, vendor management, and operational administration
• Develop client and partner relationships
• Support HR-related service delivery
• Coordinate resources and implementation activities
• Promote Elevate services
• Contribute to business planning, reporting, and operational success

Requirements

• High school diploma or equivalent required
• Three years of experience in human resources, business development, client service, account management, project management, operations, marketing, or a related field
• Working knowledge of HR practices, recruiting, onboarding, benefits, payroll/HRIS concepts, and compliance awareness
• Strong written and verbal communication skills
• Strong organizational skills with the ability to manage multiple priorities independently
• Proficiency with Microsoft Office and ability to learn HR, payroll, marketing, and reporting systems
• Ability to travel occasionally for client meetings, networking events, and professional development activities

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, SPHR, or related certification
• Experience with HR consulting, outsourced HR services, client relationship management, or professional services
• Experience with Paylocity or comparable HRIS/payroll systems
• Experience working with credit unions, financial institutions, or small businesses
• Experience creating marketing content, presentations, educational materials, newsletters, social media content, or website updates

Skills

• Knowledge of HR practices, employee lifecycle processes, HRIS/payroll systems, and practical compliance principles
• Strong consultative and relationship-building skills
• Excellent communication, project management, organization, and documentation skills
• Ability to assess client and business needs, identify opportunities and risks, and recommend practical solutions