Business Solution Consultant

This position is based in the United States and offers the opportunity to bridge customer needs with innovative technology solutions in the K-12 education space.

About the role

You will serve as a trusted advisor, helping organizations understand how software solutions can address operational challenges and improve outcomes. Working closely with sales, product, and customer teams, you will guide discovery, solution design, demonstrations, and technical validations. The position combines strategic consulting, technical expertise, and customer engagement to influence high-value decisions. You will help shape successful sales cycles by translating complex requirements into clear, impactful solution paths. This is an ideal opportunity for a solution-oriented professional who enjoys collaboration, technology, and making a meaningful impact in education.

Responsibilities

• Develop deep expertise in assigned product areas and serve as a subject matter expert during sales opportunities.
• Partner with sales teams to conduct discovery sessions, understand customer goals, and evaluate technical requirements.
• Analyze systems, integrations, data flows, security considerations, scalability needs, and other technical factors to support solution strategies.
• Translate customer requirements into solution designs, configurations, and implementation approaches.
• Lead product demonstrations, workshops, and proofs of concept tailored to specific customer personas and business objectives.
• Maintain demo environments, reusable assets, scripts, documentation, and supporting materials to improve sales effectiveness.
• Provide accurate responses to RFPs, RFIs, security questionnaires, and technical customer requests.
• Validate solution configurations and ensure alignment between proposed solutions and customer environments.
• Capture opportunity insights, decision criteria, and key sales information within CRM systems.
• Prepare detailed technical handoff documentation to support successful customer onboarding.
• Collaborate with product and enablement teams by sharing customer feedback, market insights, and improvement opportunities.
• Travel regularly to customer locations to support strategic opportunities, onsite demonstrations, and executive workshops.

Requirements

• 4+ years of experience in solution consulting, sales engineering, implementation, or a related SaaS role.
• Bachelor’s degree or equivalent professional experience.
• Knowledge of at least one K-12 technology domain, such as student information systems, analytics, learning platforms, engagement solutions, ERP, or talent systems.
• Understanding of K-12 district operations, funding models, and stakeholder priorities.
• Experience supporting customer demonstrations, workshops, and technical discovery sessions.
• Ability to explain technical concepts, integrations, and solutions to both technical and non-technical audiences.
• Familiarity with APIs, data integrations, authentication processes, security controls, rostering, and related technical concepts.
• Experience using CRM platforms such as Salesforce for opportunity tracking, documentation, and sales collaboration.
• Strong organizational skills with the ability to manage multiple active opportunities and deadlines.
• Excellent written and verbal communication skills.
• Experience working with public sector organizations, education technology buyers, or enterprise software solutions is preferred.
• Familiarity with education technology standards such as Ed-Fi, OneRoster, LTI, SAML, or OIDC is a plus.
• Experience creating prototypes, data visualizations, demo assets, or tools that communicate business value is preferred.
• Willingness and ability to travel approximately 60-75% for customer engagements.

Benefits

• Competitive base salary range of approximately $63,900-$119,200 USD, depending on experience, skills, qualifications, and market factors.
• Comprehensive medical, dental, vision, pharmacy, life insurance, and AD&D coverage.
• Flexible Spending Accounts and Health Savings Accounts.
• Short-term and long-term disability coverage.
• Comprehensive 401(k) retirement plan.
• Generous parental leave benefits.
• Flexible paid time off program.
• Wellness programs, including fitness and employee assistance resources.
• Tuition reimbursement opportunities.
• Optional benefits such as:
  • Pet insurance.
  • Identity theft protection.
  • Student debt repayment support.
  • Prepaid legal coverage.
• Opportunity to contribute to technology solutions that support educators, students, and communities.
• Collaborative environment focused on innovation, inclusion, and professional growth.

Schedule

Willingness and ability to travel approximately 60-75% for customer engagements.