Business Solution Analyst

Key Responsibilities

• Gather, analyze, and document business and functional requirements.
• Perform business process analysis, process mapping, and process improvement initiatives.
• Translate business requirements into technical specifications.
• Conduct feasibility studies, cost-benefit analyses, and business case development.
• Collaborate with stakeholders, development teams, and project teams throughout the SDLC.
• Support system testing, implementation, and post-production activities.
• Ensure compliance with information security standards and best practices.
• Prepare clear business and technical documentation.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of IT business analysis experience, including at least 3 years in business systems analysis and design.
• 3+ years of experience documenting business processes using flowcharts, swim lanes, use cases, or data flow diagrams.
• Experience capturing and managing requirements in Azure DevOps.
• Experience analyzing and improving business processes using Dynamics 365 and Azure capabilities.
• Strong analytical, communication, documentation, and stakeholder management skills.
• Experience working in Agile/Scrum environments.