Business Services Team Manager
The Business Services Team Manager at Canonical is responsible for leading efficient and effective travel, logistics, event, scheduling, expense policy and administration. This role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. The position involves coordinating large-scale company events which involve travel for hundreds of people from 80+ countries, running such events four times a year, and providing traditional 'EA' services for company leads.
About the role
- Directs and manages the travel, logistics, event, scheduling, expense policy and administration functions.
- Coordinates complex company events, including planning, venue selection, scheduling, operations, and safety reviews.
- Ensures compliance with policies and procedures related to travel, expenses, and events.
- Reviews and approves expense claims to ensure fairness and consistency.
- Works closely with team leaders to ensure events run smoothly and efficiently.
- Manages the global duty of care, health and safety programs with comprehensive policies and practices.
- Provides support for company executives in briefing and operational facilities.
Responsibilities
- Travel approvals, logistics and operations
- Expense review in line with policies
- Planning of complex company events four times a year
- Company offices that provide executive briefing and operational facilities
- Global duty of care, health and safety programs with comprehensive policies and practices
Requirements
- An undergraduate degree in a technical or business subject
- A track record of going above-and-beyond expectations
- Leadership and management skills
- Demonstrable good judgement in matters involving money, policy and in-person interactions
- Excellent interpersonal skills, curiosity, flexibility
- Responsibility, accountability, thoughtfulness and self-awareness
- Result-oriented, with a personal drive to meet commitments
Qualifications
- An exceptional academic track record from both high school and university
- Travel industry experience
- Project management experience
- Event management and operations experience
- Business and corporate administration experience
Skills
- Exceptional academic track record
- Undergraduate degree in a technical or business subject
- Track record of going above-and-beyond expectations
- Leadership and management skills
- Demonstrable good judgement in matters involving money, policy and in-person interactions
- Excellent interpersonal skills, curiosity, flexibility
- Responsibility, accountability, thoughtfulness and self-awareness
- Result-oriented, with a personal drive to meet commitments
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
What we offer you
- Geographical location, experience, and performance in shaping compensation worldwide
- Performance-driven annual bonus or commission
- Additional benefits reflecting our values and ideals
- Balanced programs meeting local needs and ensuring fairness globally
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.