Business Resiliency Officer

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Business Resiliency Officer LOCATION: Lebanon, TN If you’re looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you. About Us Working at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees—through recognition, rewards, and opportunities to grow. Inside our walls, you’ll find a workplace that reflects the same trusted reputation we’ve built since the beginning. Collaboration and servant leadership are at the heart of everything we do, creating an environment where talent is valued and service is elevated. Your voice matters here—feedback drives decisions on workplace flexibility, transparency, and strategic priorities. About The Position Power Behind the Promise If Retail is the face of our brand, Operations is the heartbeat that keeps everything moving. In an Operations role, you’re the unseen hero ensuring every process runs smoothly so customers experience consistency and trust every single day. You may not interact with customers directly, but your impact is undeniable—you’re the reason the organization stays strong, secure, and ready for whatever challenges come our way. Think of yourself as part of the vital system that keeps the big picture alive, year after year. When you thrive, the entire organization thrives. Position Summary The Business Resiliency Officer partners with key stakeholders to confirm sound planning, the application of effective mitigation strategies, and risk monitoring, analysis, and reporting on significant risk and resilience issues. This position confirms business units achieve resiliency objectives related to program milestones and policy requirements. The Business Resiliency Officer also designs, implements, and maintains the Business Continuity Management Program and facilitates resiliency training to employees. This position reports to the Director of Information Security and provides excellent service and support to team members and customers while demonstrating the Company’s values and supporting the mission. Job Duties And Responsibilities Responsible for business resilience programs to include consultation, analysis, strategy recommendations, and corporate resiliency applicationsResponsible for full life-cycle business continuity management and disaster recovery planning, response, and recovery activityDesign business resiliency program for each functional area of the Bank to include identifying critical business processes, verifying a state of readiness in the event of a disaster or business disruptionReduce risk through a collaborative effort with business unit leaders to identify appropriate strategies for recoveryMonitor the completeness of all program milestones related to resiliency to include training, analyses, planning, and testingDesign corporate response plans related to emergency management, business continuity, crisis response, safety, and disaster recovery planningLead cross-functional risk management initiatives and projects that impact multiple risk disciplines and/or business unitsDeliver threat and vulnerability awareness, in conjunction with current environmental or other internal and external threatsDrive the adoption of a culture of preparedness with appropriate training and awareness materialsAnalyze the results of complex risk assessments and dependency mapping to include an in-depth evaluation of various factors to increase resiliency across the organization’s footprintVerify compliance with all bank regulations, industry standards, and regulatory requirements. Remain current on regulation changes.Support implementing resilience, continuity, and response capabilities of the Crisis Management TeamResponsible for data collection in support of business impact analysis and the Business Resiliency Risk AssessmentProvide recommendations for the development of effective strategies to support resilience and recovery objectivesDevelop and maintain the Business Continuity and Disaster Recovery Plan to include facilitating resiliency training (e.g.: CPR/AED, Active Aggressor, severe weather, fire, etc.)Design, develop, and execute disaster recovery and business resiliency tests and exercisesMonitor and report on resiliency metrics, facilitating alignment with regulatory expectations and industry best practicesMaintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional associationsAttend training as requestedAdhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering ProgramParticipate in outside community activities as requiredPerform other duties as assigned Required Qualifications High School diploma or GEDBachelor’s degree in risk management, information security, or related field preferred3 years of experience in physical security, business continuity, or operational risk preferably within financial servicesCertified Business Continuity Professional (CBCP) credentials or equivalent certification preferredFamiliar with regulatory frameworks (FFIEC, GLBA) and financial industry standards for security and resiliencyProficient in Microsoft 365 applications, including Office, Teams, OneNote, SharePoint, and other business productivity platformsStrong analytical and project management skillsExcellent organization and communication skills as well as the ability to interact in a helpful and professional mannerAbility to work on multiple projects simultaneously while accomplishing daily tasksCritical thinking and problem-solving skillsHigh standards for integrity, honesty, professionalism, and work ethicCommitment to service excellenceAbility to work independently while demonstrating excellent organization and follow throughDemonstrate flexible and efficient time management and ability to prioritize workloadAbility and willingness to work with purpose and a strong sense of urgencySelf-motivated, positive, and enthusiasticSelf-starter with a strong desire to exceed expectationsMaintain confidentiality discretionAbility to effectively work in collaboration with others to achieve business objectivesWilling to grow and be challenged Comprehensive Benefits & Recognition We believe success should be acknowledged and celebrated. That’s why we offer an all-inclusive total compensation package, including generous ATO, personal days, sick time, along with unique offerings such as the ability to combine accrued time with short-term disability for 100% pay, and more. Our Employee Assistance Program and Employee Care Fund provide additional support when you need it most. We celebrate achievements through peer-nominated award ceremonies and an interactive digital rewards platform, ensuring employees’ contributions are recognized companywide. GROW WITH US “Grow With Us” is more than a slogan—it’s an invitation. Whether partnering with local schools to teach the next generation hands-on financial life lessons through School Bank, exploring diverse career paths through our Banker Academy Program, or investing in yourself through our Employee Stock Purchase program, you’ll find opportunities tailored to your interests and ambitions while working for WBT. We invest heavily in development through mentorships, workshops, banking schools, and certifications because when our people grow, our customers thrive.