Business Relationship Support Associate - GPL NSG Email CSO 3
CyberJobs.Com · Des Moines, IA · 2 days ago
Full-time
About the role
Wells Fargo is seeking a Business Relationship Support Associate in Global Payments & Liquidity (GPL) as part of Enterprise Functions.
In this role, you will
- Share leadership role with managers to oversee a portfolio of accounts
- Identify opportunities for process improvements within the portfolio
- Review and analyze the decision process for customer accounts
- Evaluate the profitability and risk of designated portfolio
- Verify compliance and report identified issues for resolution
- Present recommendations to resolve and exercise independent judgment
- Develop expertise in the policies, procedures, and compliance requirements
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders
- Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required qualifications
- 6+ months of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired qualifications
- Knowledge of facilitating workshops
- Strong personal leadership skills, including initiative, accountability and the ability to inspire and motivate others
- Experience with WellsOne Expense Manager
- Knowledge of TSYS and Service View
- Intermediate Microsoft Office (including Intermediate PowerPoint)
- Excellent verbal, written, and interpersonal communication skills
- Proven problem solving and decision-making skills
- Strong organizational, multi-tasking, and prioritizing skills
- Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
- Ability to work in a fast-paced deadline driven environment
Schedule
The position hours are Monday – Friday 9:00 AM – 5:30 PM. This position offers a hybrid work schedule.