Business Relationship Support Associate - GPL Dedicated CSO3

About the role

Wells Fargo is seeking a Business Relationship Support Associate within Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfargojobs.com. Location: 401 Las Colinas Blvd - Irving, TX 70539. Posting end date: 17 Oct 2026.

Responsibilities

• Responsible for a complex portfolio of customers
• Share leadership role with managers to oversee a portfolio of accounts
• Identify opportunity for process improvements within the portfolio
• Review and analyze the decision process for customer accounts
• Evaluate the profitability and risk of designated portfolio
• Verify compliance and report identified issues for resolution
• Present recommendations to resolve and exercise independent judgment
• Develop expertise in the policies, procedures, and compliance requirements
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Qualifications

Required: 6+ months of Business Relationship Support experience, or equivalent demonstrated through work experience, training, military experience, or education.

Desired: Treasury Management Dedicated Client Services experience; experience supporting Complex Treasury Management Products (e.g., ECS Product Suite, BAI, International Wires) and utilizing Treasury Management Tools and Applications (e.g., UAM, Service View, Hogan); ability to triage and troubleshoot complex issues, including root cause identification and communication of resolution to clients and internal stakeholders; intermediate knowledge of Commercial Banking or Corporate Investment Banking client base; strong personal leadership skills, including initiative, accountability and the ability to inspire and motivate others; experience coaching, training and mentoring; ability to navigate multiple Treasury Management systems, applications, and utilize search tools to find information; previous customer-facing experience; previous research experience; excellent verbal, written, and interpersonal communication skills; ability to work effectively in a team environment and across all organizational levels; flexibility, collaboration, and adaptability; effective organizational, multi-tasking, and prioritizing skills; ability to work in a fast-paced, deadline‑driven environment.

Skills

• Ability to triage and troubleshoot complex issues, including root cause identification and communication of resolution to clients and internal stakeholders
• Intermediate knowledge of Commercial Banking or Corporate Investment Banking client base
• Strong personal leadership skills (initiative, accountability, ability to inspire and motivate others)
• Experience coaching, training and mentoring
• Ability to navigate multiple Treasury Management systems, applications, and utilize search tools
• Previous customer‑facing experience
• Previous research experience
• Excellent verbal, written, and interpersonal communication skills