Jobs · Sales · Maryland

Business Relationship Manager I - Officer

JPMorganChase · Baltimore, MD · 4 wk ago
On-siteSales$500k/yrFull-time
We need to output HTML fragment with sections using

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info. We need to parse the job description. Content: - Intro paragraph: "If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you. As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management." That's about the role. - Job Responsibilities: bullet list (actually a paragraph with semicolons). We need to convert to
  • items. The responsibilities list: "Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000" "Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses" "Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio" "Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed" "Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships" "Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs" "Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements" We need to split each bullet as separate
  • . The first bullet contains two parts separated by semicolon; but we can keep as one bullet. - Required Qualifications, Capabilities, And Skills: list of bullet points (some sentences). We need to treat as Requirements? The instruction says use headings: Requirements, Qualifications, Skills. We have "Required Qualifications, Capabilities, And Skills". Could map to Requirements or Qualifications. Also there is "Preferred Qualifications, Capabilities, And Skills". We need to decide. We have sections: Required Qualifications (maybe Requirements) and Preferred Qualifications (maybe Qualifications). Also Skills maybe part of both. We need to avoid thin sections; combine if possible. But we need to follow instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). We can include multiple of those if content exists. We have content for About the role (intro). Responsibilities (list). Required Qualifications (list). Preferred Qualifications (list). Skills maybe included within those lists; but we could also create a Skills section pulling out skill items like "Strong communication skills...", "Highly proficient in MS Office tools..." etc. However those are already in Required Qualifications list. Might be redundant to split. We need to decide: Provide sections only when posting has real specific content. We have content for About the role, Responsibilities, Required Qualifications, Preferred Qualifications. Benefits: The posting mentions "We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more." Thus we have Benefits content (list). Pay: mention base salary determined based on role, experience, skill set and location; commission-based pay and/or discretionary incentive compensation. That's specific enough for Pay section. Schedule: not mentioned. So we omit Schedule. Thus sections: About the role, Responsibilities, Requirements (maybe Required Qualifications), Qualifications (maybe Preferred Qualifications), Skills (maybe we could extract skills but we already have them in Required Qualifications; but we could still create Skills section pulling out skill-specific items: "Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners", "Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently", "Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients' behalf and follow through with commitment", "Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint". Those are skills. Could create Skills section. But we must avoid thin sections; but we have enough skill items. Alternatively we could combine Required Qualifications and Skills into one Requirements section. But instruction says we can use those headings; we can choose to include only those with substantive content. Let's include About the role, Responsibilities, Requirements (combining required qualifications), Qualifications (preferred qualifications), Benefits, Pay. Skills maybe omitted to avoid duplication. However we have skill details inside Required Qualifications; but we could still keep them within Requirements. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Check if we have content for each: - About the role: intro paragraph. - Responsibilities: list as above. - Requirements: Required Qualifications list. - Qualifications: Preferred Qualifications list. - Benefits: list of benefits. - Pay: description of base salary and commission. Now we need to format. We must not include any markdown fences. Just raw HTML. We'll produce:

    About the role

    If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you. As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

    Responsibilities

    • Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
    • Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
    • Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
    • Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
    • Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
    • Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
    • Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

    Requirements

    • Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
    • General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
    • Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
    • Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
    • Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients' behalf and follow through with commitment
    • Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

    Qualifications

    • Bachelor's degree in Finance or related field or equivalent work experience
    • Strong current business network

    Benefits

    • Comprehensive health care coverage
    • On-site health and wellness centers
    • Retirement savings plan
    • Backup childcare
    • Tuition reimbursement
    • Mental health support
    • Financial coaching

    Pay

    Base salary is determined based on the role, experience, skill set and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

    We must ensure no extra sections like Schedule. Also we must not include any boilerplate like EEO, etc. We removed those. Check that we preserved all substantive info: The intro, responsibilities, required qualifications, preferred qualifications, benefits, pay. Did we miss any details like "We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs." That's in About Us section; we omitted About Us because not a heading we have; but we could include as part of About the role? The instruction says we should preserve ALL substantive information; do not invent or summarize away detail. The About Us section is substantive but not covered by our headings. However we could incorporate that into About the role section as additional paragraph. The About Us section includes: "Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs." That's substantive. We should include it. We could add another paragraph after the intro under About the role. Thus About the role section will have two paragraphs: first intro, second About Us. We must not repeat job title as heading; fine. Now check if any other substantive info: "About The Team" section describing Consumer & Community Banking division. That's also substantive. Should we include? It describes the team. Could be part of About the role or maybe a separate section like "About the team". But we only have predefined headings; we could add it under About the role as additional paragraph. Thus About the role will contain three paragraphs: intro, About Us, About The Team. Let's extract About The Team text: "Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice,

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