Business / Quality Analyst I

About the role

ITCON Services is seeking to hire a motivated and knowledgeable Business and Quality Analyst (BA/QA) to join our team. The BA/QA will work in close collaboration with developers, testers, and other project roles. Responsibilities will include gathering stakeholder requirements, performing requirements analysis, participating in technical analysis with the development team, performing quality control of any deliverables and products, supporting user acceptance testing, performing knowledge transfer and training, and leading product implementation and post-production support.

Responsibilities

• Gather stakeholder requirements and perform requirements analysis
• Participate in technical analysis with the development team
• Perform quality control of deliverables and products
• Support user acceptance testing
• Perform knowledge transfer and training
• Lead product implementation and post-production support
• Advise and instruct project teams and project managers on process improvements to promote efficient project delivery and adherence to processes and standards

Requirements

• Bachelor’s degree in Management Information Systems (MIS) or related field preferred
• 3+ years of experience as a Business Analyst and Quality Analyst
• Ability to analyze and translate functional business requirements from stakeholders into detailed tasks for Design and Development teams
• Strong research and analytical skills
• Strong written and oral communication skills
• Intermediate level understanding of SDLC and best practices
• Intermediate level expertise in MS Office Suite
• Experience working with Agile development methodology
• Ability to learn new technologies quickly
• Broad knowledge of key Web technologies and Content Management Systems
• Works well under tight deadlines
• Takes initiative and does not require close monitoring
• Must be a citizen of the United States and clearable for Public Trust clearance with the U.S. Government

Desired Skills and Qualifications

• 508 Trusted Tester
• Automated testing experience
• Agile certifications
• Experience with Federal Government Customers

Benefits

• Competitive compensation
• Paid training and development opportunities
• Healthcare benefits that start on the first day
• Commuter benefits
• Work-life balance