Business Program Manager
About the role
We are seeking a highly motivated Business Program Manager to lead cross‑functional business initiatives that support key organizational priorities. The role requires an experienced program manager who thrives in fast‑paced environments, quickly adapts to changing business needs, and consistently delivers high‑quality results against aggressive timelines. The ideal candidate is organized, proactive, and possesses strong program management, stakeholder engagement, and analytical skills. They are comfortable navigating ambiguity, driving execution across multiple teams, and leveraging AI and automation to improve operational efficiency and business processes.
Responsibilities
- Lead cross‑functional business programs from planning through execution, ensuring successful delivery of initiatives on time and within scope.
- Develop detailed program plans, timelines, milestones, and success metrics while effectively managing competing priorities.
- Partner with business, operations, finance, and technical teams to coordinate activities, resolve dependencies, and drive program execution.
- Monitor program progress, identify risks and issues, and proactively develop mitigation plans to keep initiatives on track.
- Prepare clear and concise program updates, executive presentations, and status reports for stakeholders and leadership.
- Analyze program data and performance metrics to identify trends, recommend improvements, and support data‑driven decision‑making.
- Build strong working relationships across cross‑functional teams to ensure alignment and successful delivery of business objectives.
- Leverage AI tools and automation technologies to streamline workflows, improve productivity, and reduce manual effort.
- Drive continuous process improvement by identifying opportunities to simplify and standardize business operations.
- Demonstrate ownership, accountability, and adaptability while managing multiple initiatives in a fast‑paced environment.
Required Qualifications
- Bachelor’s degree in business, Management, Engineering, or a related field.
- 7+ years of professional experience, including 5+ years managing cross‑functional business or technical programs.
- Experience delivering complex programs with multiple stakeholders while meeting challenging timelines.
- Experience working with Supply Chain, Operations, or related business functions.
- Strong experience partnering with Finance teams on planning, budgeting, forecasting, or business operations.
- Experience leveraging Generative AI and automation technologies to improve business processes and operational efficiency.
- Strong proficiency in Microsoft PowerPoint with experience developing executive‑ready presentations and program updates.
- Excellent organizational, analytical, and problem‑solving skills with strong attention to detail.
- Effective written and verbal communication skills with the ability to communicate clearly across technical and business audiences.
- Strong stakeholder management skills and the ability to collaborate effectively across cross‑functional teams.
- Demonstrated ability to quickly understand business challenges, prioritize work, and execute effective solutions.
Preferred Qualifications
- Experience supporting Supply Chain, Operations, Manufacturing, or Global Business Operations organizations.
- Experience using project management tools such as Jira, Smartsheet, Microsoft Project, or similar platforms.
- Experience with Microsoft Copilot, ChatGPT Enterprise, Power Automate, or other AI‑enabled productivity tools.
- PMP, Agile, Scrum, Lean Six Sigma, or equivalent program management certification.
Certain U.S.‑based or U.S. customer‑facing roles may be required to comply with applicable requirements such as immunization/occupational health mandates and/or drug testing.
Pay
Hiring range in USD: $67,900 – $166,100 per year. May be eligible for bonus and equity.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short‑term disability and long‑term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre‑tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation (13 days annually for the first three years, then 18 days; prorated for part‑time)
- 11 paid holidays
- Paid sick leave: 72 hours upon hire, refreshed each calendar year, carry‑over up to 112 hours
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal services
- Voluntary benefits including auto, homeowner, and pet insurance