Business Program Manager

Job Summary

The Business Program Manager will serve as a key liaison between Asia headquarters and North American stakeholders, supporting cross-regional program execution and business alignment. This role requires an on-site presence at the local office and flexibility to travel as business needs arise.

Duties And Responsibilities

• Lead and coordinate strategic cross-functional programs across North America and Asia, managing project plans, timelines, KPIs, risks, and stakeholder alignment to ensure successful business and operational outcomes.
• Serve as a key liaison between North America and Asia teams, supporting bilingual communication, cross-cultural collaboration, executive coordination, and localization of business processes for the North American market.
• Collaborate with key customers, partners, and vendors as needed to support program execution, including RFP responses, customer presentations, strategic initiatives, and participation in industry events and forums.
• Identify and drive process improvements and operational efficiencies by establishing standard operating procedures and managing program budgets, resources, and vendor engagements.
• Develop and maintain comprehensive program documentation, including timelines, dashboards, and risk tracking, while driving cross-functional collaboration across engineering, sales, finance, operations, and executive leadership.
• Provide executive-level reporting on program KPIs, milestones, risks, and business outcomes to support strategic decision-making.

Education

• Master’s degree in Business Administration (MBA) or related field preferred.
• Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.
• Experience in semiconductor, hardware manufacturing, or enterprise technology sectors preferred.

Experience

• 5+ years of experience in program management, business operations, or a related role within the technology or related industry.

Language Proficiency

• Full professional proficiency in Mandarin Chinese and English (spoken and written).

Skills

• Strong knowledge of program management methodologies.
• Proficiency with ERP and project management tools.
• PMP, PgMP, or Agile or Scrum certification preferred.

Physical Demands & Working Conditions

• Ability to sit or stand for extended periods during scheduled shifts.
• Ability to occasionally walk, bend, or reach while supporting office and facility operations.
• Ability to perform repetitive hand movements when handling office supplies, documents, or computer equipment.
• Work performed primarily in an office or facility environment with regular interaction with employees and visitors.