Business/Product Analyst

About the role

We are looking for a Business/Product Analyst to provide end user support for multiple business applications, perform business process analysis, support feature development and modernization initiatives, and participate in quality assurance activities.

Responsibilities

• Provide end user support and triage for multiple business applications
• Review, analyze, and document business processes, workflows, functional requirements, and user needs
• Partner with product owners, business stakeholders, technology teams, controllers, and management to support project delivery
• Facilitate meetings with stakeholders to gather requirements, answer questions, and resolve issues
• Write and manage development stories and assist with project estimation activities
• Track story progress, sprint allocation, milestones, and deadlines using Jira and related Atlassian tools
• Perform quality assurance testing to ensure solutions meet business requirements and usability expectations
• Extract and integrate data from various systems using ETL, BI, and AI tools to support reporting and analytics
• Track and troubleshoot application and system issues and coordinate resolution efforts
• Support deployment activities through Azure DevOps while ensuring compliance with change control processes
• Auxiliary with audit reporting using BI tools and SQL queries
• Promote automation of repetitive support activities
• Utilize AI-assisted tools to create simple test and automation scripts

Requirements

• Bachelor's degree in Computer Science, Systems Analysis, related field, or equivalent experience
• Minimum of 3 years of business analyst experience
• Minimum of 3 years of IT design and implementation experience
• Experience gathering, documenting, and analyzing business requirements
• Experience supporting applications and troubleshooting production issues
• Knowledge of Agile methodologies including Scrum and Kanban
• Experience with Jira or other Atlassian tools
• Experience with SQL and data analysis
• Strong communication, collaboration, and stakeholder management skills
• Experience participating in quality assurance and testing activities
• Ability to manage multiple projects and priorities simultaneously

Preferred

• Experience within financial services, investment management, or portfolio management environments
• Understanding of investments, statistics, or statistical analysis
• Experience with .NET applications and development environments
• Experience with Azure DevOps and Azure Portal
• Experience with REST APIs, GitHub, and Power BI
• Working knowledge of AI tools such as Claude, Cursor, Claude Code, or similar code-generating LLMs