Business Process Management - 50627

About the Role

This position will play a key role in delivering on all aspects of enterprise-wide, cross-functional process management initiatives including developing process architecture and hierarchy, process transformation, process automation, and reengineering. The incumbent will function as a champion of process improvement methodologies and implementation throughout the organization.

This individual will help drive the measurement of business effectiveness, research business processes and practices, and analyze process data to develop and implement sustainable, repeatable, and quantifiable operational and strategic process improvements. This individual will be part of the BPM Center of Excellence team that will drive process improvement initiatives and bring efficiency, effectiveness, and a culture of continuous improvement to the organization.

Responsibilities

• Develop industry-standard best practices for process management, innovation, and continuous improvement across the enterprise (40% of role).
• Develop a framework to align process architecture with strategic business capabilities and govern linkages. Ensure policies and procedures align with corporate vision (25% of role).
• Develop core program framework, governance structure, tools, and templates for delivering cross-functional process improvement initiatives (20% of role).
• Manage resources (change agents and champions) within a matrix environment to lead process improvement initiatives across the enterprise. Engage in training activities with change agents and champions to develop this capability and skill set (15% of role).

Requirements

• Bachelor’s Degree.
• 10 years of relevant business process specialization (e.g., business process management, consulting, or other applicable business process transformation experience).
• 10 years of overall experience, with 4 years at a consultant level.
• Advanced proficiency in a Process Mapping tool (e.g., Signavio, as used by the team).
• Strong communication and analytical skills.
• Green or Black Belt certification is a plus but not required.
• Facets experience is a nice-to-have.

Location: Baltimore, MD (Remote). Duration: 6 months or longer.