Business Process Engineer
About the role
Support the modernization of a federal financial and budget application by transforming complex business operations into streamlined, implementation-ready processes. You will analyze current workflows, identify inefficiencies, and design optimized future-state processes, workflows, and service blueprints. The role combines business process engineering, service design, stakeholder facilitation, and technical collaboration. You will work closely with Business Analysts, subject matter experts, architects, developers, integration teams, and testers throughout the transformation lifecycle. A key focus will be simplifying legacy practices while preserving essential business requirements, controls, and operational needs. Your designs will directly guide platform configuration, development, testing, and implementation decisions. This is a hands-on opportunity to help shape modern, user-centered solutions within a complex federal environment.
Responsibilities
- Lead business process discovery and design through stakeholder interviews, workshops, observation, process walkthroughs, and collaborative design sessions.
- Analyze and document current-state processes, including activities, roles, handoffs, systems, data interactions, controls, dependencies, pain points, and exceptions.
- Design optimized future-state processes and workflows that improve efficiency, simplify operations, and address business requirements.
- Develop detailed service blueprints and workflow models that provide clear implementation guidance to platform development teams.
- Model process activities, decision points, approvals, roles, business rules, triggers, statuses, dependencies, exception paths, and escalation scenarios.
- Apply BPMN and service design methodologies to create