Business Process Analyst Senior

About the role

We’re looking for a [insert job title here] to join our [insert team name here] team and help shape the future of global commerce.

Responsibilities

• Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma.
• Responsible for most complex business and systems process analysis, design and simulation.
• Drafts and evaluates existing processes.
• Organizes, leads and facilitates cross-functional project teams.
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Recommends and facilitates quality improvement efforts.
• Captures data to identify root cause of problems.
• Measures performance against process requirements.
• Aligns improvement to performance shortfalls.
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
• May deliver presentations and training courses including measurement, analysis, improvement and control.
• Surveys and analyzes best practices for techniques and processes.
• Might lead re-engineering team and act as project manager.
• Communicates team progress.
• Performs cost and benefit analyses.

Requirements

• Bachelor’s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience.
• Broad knowledge of Worldpay’s products and services, business practices and processes.
• In-depth knowledge of financial services industry practices, regulations and processes.
• Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies.
• Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering.
• Advanced proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma.
• Proficiency in quality management methods, tools and technologies.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.
• Excellent training/presentation skills to educate the organization on new or updated processes.
• Willingness to share relevant technical, process, and/or industry knowledge and expertise to other resources.
• Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills.
• Ability to persuade and influence others on the best approach to take.
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed.

Qualifications

• Is resourceful and proactive in gathering information and sharing ideas.

Skills

• Resourcefulness.
• Proactivity.
• Gathering information.
• Sharing ideas.

Benefits

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Pay

Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Schedule

Details on the schedule will be provided in the interview process.