Business Process Analyst, Professional II

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

What We're Looking For

• Manages cross-dock shipments via Zebra’s 3PL to fulfill customer orders, including onboarding carriers into the shipment visibility solution and collaborating with transportation partners.
• Solves day-to-day logistics issues by responding to order inquiries from internal/external customers and filing carrier claims for damage or loss.
• Proactively identifies, plans, and implements process improvement initiatives (such as Lean or Six Sigma) to enhance effectiveness and efficiency within the assigned business unit.
• Organizes, leads, and facilitates cross-functional project teams in process improvement and re-engineering efforts to improve service quality.
• Captures current challenges and desired outcomes, understanding the upstream, downstream, and work-tool impacts of process changes to recommend solutions that minimize disruption.
• Documents agreements and owns the drafting and revision of new or updated business processes.
• Makes measurements and reports on the success of newly implemented or revised processes within the business unit.

Job Requirements

• Preferred Education: Bachelor’s degree
• Preferred Work Experience: 2+ years

Key Skills And Competencies

• Six Sigma Yellow Belt preferred or in progress
• Familiarity with functional processes in assigned business unit
• Demonstrated working knowledge / experience using basic change management principals and approaches
• Formal training preferred

Equal Opportunity Employer

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

Pay Range

$61,040.00 - $91,560.00 Annual Incentive Compensation

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the applicable incentive plan.

Benefits

• Comprehensive and competitive benefits program including healthcare, wellness, inclusion networks, and continued learning and development offerings.
• Flexible work arrangements including hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.