Business Process Analyst - Logistics

About the role

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. The Logistics Engineer, Business Process enhancements/operations/Analyst participates in new process changes to meet business needs and enhances the efficiency of the operation teams through process improvements.

Responsibilities

Provide consultancy and services to the Cedar Creek Logistics team in process support to enable Operational excellence. Serves as liaison to application support, in evaluating users’ business problems and data availability and recommending business systems solutions and processes. Participates in business systems/processes planning and prioritization.

• Process Design, Development and Documentation, and Implementation: Provide input to development of global processes, develop and maintain regional processes, assist in development of new process documentation, lead or participate in projects, carry out impact assessment and project/process implementation, carry out validation and leverage of solutions across Agilent
• Leads Continual Process Improvement Activities: Perform process reviews and make process improvements/enhancements, provide consulting and operational support to the business and operation staff, process and tool standardization, work with operation to ensure that the quality standards and business controls are in place
• Communicate system, policy, and process changes, lead process improvements, recommend system enhancement and work with global team on application solutions (MD50s), SAP Super User community member
• Training: Assist in curriculum design and training plan, maintain training websites, develop and assist in maintaining training material, submit training material to ECO/Success Factors, develop SAP skill training for the team (onboard training)
• Reporting: Design, develop and maintain reports and web tools, provide reporting consultation, analyze QuickSense KPI tool and help set goals and metrics, develop standard SAP reports, maintain and perform periodic reports
• Audit: Assist with SOX audit and coordinate with the SOX champion for compliance guidance, ensures that the adequate process controls are in place in accordance with the compliance guidelines

Qualifications

• Bachelors or equivalent
• 4+ years relevant experience
• Strong SAP process knowledge, including transaction flows, testing, troubleshooting, and user support
• Experience with process design, documentation, standard work, and implementation
• Strong continuous improvement / Lean/root cause analysis mindset
• Ability to manage and analyze KPIs such as DEFOA, CRDD, OTP, productivity, quality, and inventory-related metrics
• Strong reporting and data skills: Excel, SAP reports, Quick Sense, Power BI, or similar tools
• Experience supporting training materials, onboarding curriculum, SOPs, work instructions, ECO / SuccessFactors updates, or similar training systems
• Ability to support SOX audits, process controls, compliance checks, and business control documentation
• Project coordination skills; someone who can work with operations, application support, global process owners, quality, engineering, and management

Nice to have: Experience in life sciences, diagnostics, medical device, pharma, or regulated logistics, prior SAP Super User experience, experience supporting distribution, cold chain, international shipping, dangerous goods, or high-volume warehouse operations, experience with MD50s, system enhancements, validation, or SAP change management, strong presentation and stakeholder communication skills.

Pay and Schedule

This job has a full-time weekly schedule. The full-time equivalent pay range for this position is $80,800.00 - $126,250.00/yr plus eligibility for bonus, stock, and benefits.