Business Process Analyst

About the role

ArcherGrey is seeking a FlexPLM Business Process Analyst to support Product Lifecycle Management (PLM) initiatives across business and technology teams. This fully remote role focuses on gathering and documenting business requirements, supporting end‑to‑end solution design, and ensuring FlexPLM capabilities align with business processes. The Business Process Analyst will work closely with Process Leads, Subject Matter Experts, and cross‑functional stakeholders to improve and optimize product development workflows through FlexPLM.

Responsibilities

• Gather, analyze, and document business and functional requirements for FlexPLM process blueprinting and solution design.
• Develop clear process maps to document business workflows and support solution discussions.
• Create presentation materials and structured wireframes to facilitate design discussions and decision‑making.
• Support test planning activities by developing technology‑focused test scenarios and scripts.
• Execute tests and document test results.
• Create and maintain training materials, including user guides, presentations, and supporting documentation.
• Manage Agile user stories and related project artifacts within designated tracking systems.
• Ensure user stories and associated documentation remain accurate and traceable.
• Catalog, organize, and maintain project artifacts, including process maps, gap analyses, test scripts, user manuals, and training materials.
• Support project governance activities by summarizing weekly core team status updates.
• Track project action items and follow them through to completion.
• Collaborate with business and technology stakeholders to support effective FlexPLM implementation and process optimization.

Qualifications

• 2+ years of experience in Information Technology, with a focus on business process analysis or systems implementation.
• 5+ years of hands‑on FlexPLM experience within vertically integrated retail organizations.
• Experience developing process maps, test documentation, training materials, and presentation content.
• Familiarity with Agile methodologies and user story management.
• Strong written and verbal communication skills.
• Ability to clearly document complex business and technical processes.
• Strong organizational and documentation skills.
• Ability to work effectively with Process Leads, Subject Matter Experts, and cross‑functional teams.

Skills

• FlexPLM
• Product Lifecycle Management (PLM)
• Business Process Analysis
• Requirements Gathering
• Functional Requirements Documentation
• Process Mapping
• Solution Design
• Test Planning and Execution
• Test Scenario & Script Development
• Agile Methodologies
• User Story Management
• Gap Analysis
• Training Documentation
• Wireframing
• Project Governance
• Stakeholder Communication

Work Environment

• Fully remote position.
• Collaboration across business and technology teams.
• Focus on FlexPLM initiatives, product development workflows, and PLM process optimization.